All complete and timely applications for reduction of a surcharge will be reviewed by the Building Official or the Building Official’s designee. The Department will not accept incomplete applications for reduction of a surcharge. Late applications for reduction of a surcharge will be denied unless the applicant can demonstrate good cause for missing the application deadline to the Building Official. Final decision.The Building Official shall make the final decision regarding an application for reduction of a surcharge in writing. If an application for reduction of a surcharge contains an email address, the Building Official will email the final decision. If an application for reduction of a surcharge does not contain an email address, the Building Official will mail the final decision by first class mail to the address provided on the application. If the Building Official does not completely remove the full amount of surcharge, the remaining cost of the surcharge is due is due when the Building Official mails the final decision.