The Office of Equity and Civil Rights, in partnership with City agencies, shall promulgate rules and regulations establishing procedures: for an individual to file a complaint for perceived discrimination on the basis of disability; for receipt of and response to a complaint by the ADA Coordinator of any agency alleged to be involved in the discrimination; for the timely response to a complaint by the ADA Coordinator of any agency alleged to be involved in the discrimination; for providing a written and accessible determination on the complaint to the complainant; for ensuring outcomes and corrective actions taken are communicated to the complainant, without violating any applicable law; establishing a reasonable timeline for the procedures under this section to take place; and for the submission of all grievances for a central tracking and reporting system.