The Department may: administer, oversee, and enforce City business licenses, permits, and practices, including business processes and related licenses created by the subtitles specified in § 42-9 {“Business practices under oversight of the Department – Listing”} of this subtitle; receive complaints and take action to investigate complaints of:businesses operating without a license; businesses operating with improper licensing; businesses violating the terms of a business license; and unfair, abusive, or deceptive trade practices against consumers under City Code Article 2, Subtitle 4 {“Unfair, abusive, or deceptive trade practices”}; set licensing fees, with the approval of the Board of Estimates; bring enforcement actions against a business for violating City law, including initiating a hearing before the Board of Consumer Protection and Business Licensing; issue summonses and subpoenas during an investigation under this subtitle; issue environmental citations, as described under subtitle 40 of this article; issue civil citations, as described under subtitle 41 of this article; report to any appropriate government agency with jurisdiction any information concerning violation of any consumer protection law; and advise the Mayor and City Council on issues relevant to City business licensing and consumer protection.