§ 53-2 Covered entity with major public contact.
Current through 2026-07-17. Source: City of Balt., Md., Ord. 26-129. Published by the Baltimore City Department of Legislative Reference.
Balt., Md., Code art. 1, § 53-2 (2026)
§ 53-2 Covered entity with major public contact.LinkCopy Citation
(a)In general.
A covered entity with major public contact shall provide an LEP individual with meaningful access to all of the covered entity’s services and programs.
(b)Language access liaison.
(1)In general.
A covered entity with major public contact shall designate, in consultation with the Department of Human Resources, where required, at least 1 employee to be the language access liaison for the covered entity.
(2)Duties.
A language access liaison shall:
(i)
consult with MIMA and the director of the covered entity to develop a Language Access Plan as required under subsection (c) of this section.
(ii)
continually assess the covered entity’s Language Access Plan for effectiveness and initiate changes, if needed; and
(iii)
coordinate the preparation and submission of the annual report required under § 53-4 of this subtitle.
(c)Language Access Plan.
(1)In general.
In consultation with MIMA, the language access liaison and director of a covered entity with major public contact shall develop and implement a Language Access Plan.
(2)Contents.
A Language Access Plan shall include:
(i)
a description of how the covered entity will implement its language access services;
(ii)
the methods the covered entity will use to monitor the covered entity’s compliance with:
(A)
the Language Access Plan;
(B)
the provisions of this subtitle; and
(C)
any other applicable laws, rules, and regulations regarding language access;
(iii)
the types of oral language services that the covered entity will provide;
(iv)
the titles of translated documents that the covered entity will provide;
(v)
the names and contact information of employees who will serve as points of contact for LEP individuals;
(vi)
the methods the covered entity will use to assess and evaluate the
language access needs of a LEP individual attempting to access the entity’s services; and
(vii)
protocols to provide public notice of the availability of language services to LEP individuals.
(3)Publication.
A covered entity shall make the entity’s Language Access Plan available to the public.
(4)Biannual update.
A covered entity shall update and submit to MIMA the entity’s Language Access Plan by January 1 of every even-numbered year.
History:
History: