In the event that a claim is made that an unfair labor practice has been committed by either the employer or employee organization, the complaining party shall file with an independent third party agency designated by the Labor Commissioner a verified complaint setting forth a detailed statement of the alleged unfair labor practice. The party complained of shall have the right to file an answer to the complaint within 5 days after service thereof. After investigation, such agency may:issue an order dismissing the complaint; or order a further investigation or a hearing thereon at a designated time and place. City Code, 1976/83, art. 1, §131(4th par.)(1st - 3rd sens.) Ord. 68-251