<?xml version='1.0' encoding='utf-8'?>
<baltimore-city-law heading="§ 2-13 Water-for-All Program – Program arrears.">
  <section prefix="§" num="2-13" heading="Water-for-All Program – Program arrears.">
    <para num="(a)" heading="On-time payments.">Each on-time payment by a Water-for-All Discount Program recipient shall be credited towards the recipient’s pre-enrollment arrears in the amount of the payment until all arrears are satisfied.</para>
    <para num="(b)" heading="Excess payments.">Any amount paid for a bill in excess of the recipient’s current water liabilities reduces the balance of his or her pre-enrollment arrears and reduces the amount of on-time payments that the recipient will have to make to satisfy those arrears</para>
    <para num="(c)" heading="Timely payments in full - Effect of making.">Once a recipient is enrolled in the Water-for-All Discount Program, timely payment in full of each bill satisfies all of a recipient’s current water liabilities, so that there is no addition to arrears after enrollment.</para>
    <para num="(d)" heading="Timely payments in full - Effect of failure to make.">A failure to make timely payments in full will add to pre-enrollment arrears, subjecting them to potential water cut-off pursuant to &lt;cite data-path="|24|§4-3"&gt;§ 4-3 {“Cut-off for nonpayment”} of this article&lt;/cite&gt; and extending the number of on-time payments that the recipient will have to make to eliminate all pre-enrollment arrears.</para>
    <para num="(e)" heading="Service restoration after cut-off for non-payment.">In the event that a recipient’s service is terminated for non-payment of bills after enrollment in the Water-for-All Discount Program, the recipient is entitled to immediate restoration of service on:<para num="(i)">the recipient’s payment of those unpaid bills; or</para>
      <para num="(ii)">the recipient’s entry into an installment payment agreement with the Department for payment of those unpaid bills.</para>
    </para>
    <para num="(f)" heading="Notice of Program and available installment payment agreement.">The Department shall notify all customers in arrears of the availability of the Water-for-All Program and of their ability to enter into an installment payment agreement program pursuant to &lt;cite data-path="|24|§4-5"&gt;§ 4-5 {“Installment payment agreement”} of this article&lt;/cite&gt;.</para>
    <annotation type="History">Ord. 20-336</annotation>
  </section>
</baltimore-city-law>
