Sec. 53-110. Centralized electronic dispatch system.
Montgomery County, Md., Code § 53-110 (2026)
Sec. 53-110. Centralized electronic dispatch system.LinkCopy Citation
(a)
The Executive, by method (2) regulation, may approve one or more centralized electronic dispatch systems to dispatch taxicabs for trips that begin in the County through an Internet-enabled application, digital platform, or telephone dispatch system.
(b)
Within six months after the approval of the first system, every taxicab driver licensed under this Chapter must use a centralized electronic dispatch system approved under this Section.
(c)
A centralized electronic dispatch system approved under this Section must:
(1)
offer an Application Programming Interface that allows other approved systems to dispatch all drivers using that system;
(2)
dispatch the taxicab closest to the person requesting service, regardless of which system that taxicab is using;
(3)
adequately protect the privacy of passengers and the security of passengers and drivers;
(4)
allow only licensed taxicab drivers to use the system;
(5)
maintain, and make available to the Director upon request, verifiable records, in a form prescribed by the Director, summarizing responses to requests for service made under the system;
(6)
provide users with an option to see and request an accessible taxicab; and
(7)
be accessible to the blind and visually impaired and the deaf and hard of hearing.
(d)
A centralized electronic dispatch system approved under this Section may charge processing fees as allowed by regulation.
(e)
Nothing in this Section prohibits a licensee from using or being dispatched by any other two-way dispatch system.