During an emergency, and within 90 days after the expiration of the emergency, a landlord: shall not notify a tenant with substantial loss of income of a rent increase; or shall inform a tenant with substantial loss of income in writing to disregard any notice of a rent increase if: the landlord provided the notice to the tenant with substantial loss of income prior to the emergency; and the effective date of the increase would occur on or after the date the emergency began; and may offer rent payment plans, in writing, to tenants with substantial loss of income.