The Chief will designate a program liaison, who is not: employed by a noise abatement monitoring system contractor; or involved in the initial review or issuance of the warning notice or citation. The program liaison must: investigate and respond to questions or concerns about the pilot program; and review a warning notice or citation generated by a noise abatement monitoring system if the person who received the warning notice or citation requests review before the deadline for contesting liability; and subject to this Section, if the program liaison determines that the warning notice or citation is an erroneous violation, void the warning notice or citation; and on receipt of a written question or concern from a person, provide a written answer or response to the person within a reasonable time; and if the program liaison voids or waives a citation, they must notify the Maryland Vehicle Administration for the purpose of rescinding any administrative penalties imposed by the Maryland Vehicle Administration; and The program liaison must not determine that a warning notice or citation is an erroneous violation based solely upon the dismissal of the warning notice or citation by a court; and If the program liaison determines that a person did not receive notice of a warning notice or citation due to an administrative error, the program liaison may resend the warning notice or citation; and The program liaison may waive a warning notice or citation if the person alleged to be liable under this Section provides sufficient evidence that the person has made any alterations to the motor vehicle necessary to avoid future violations.