Any person may file a complaint regarding defects in electrical work with the Board or Director. The Director shall investigate any complaint filed. If the Director finds the complaint to be justified, he shall report the complaint to the licensee, who is the subject of the complaint, and order the licensee to correct the defect within a reasonable period of time, not to exceed one (1) month. Conditions endangering life or property shall be corrected immediately. The Director shall determine defects or irregularities based upon the provisions of the Electrical Code. The Director shall report to the Board the failure of any licensee to correct defects as ordered by the Director.