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<section number="2-515" name="Oral language services provided by covered entities" law="code" slug="sec-2-515" node_id="PTIITI17PULOLAPRGECOMA_SUBTITLE_2AD_DIV45LAAC_S2-515ORLASEPRCOEN">
  <level label="a">
    <text>A covered entity shall designate a Language Access Compliance Program Coordinator to coordinate requests for access to oral language services to a person with limited or non-English proficiency who seeks to access or participate in the services, programs, or activities offered by the covered entity.</text>
  </level>
  <level label="b">
    <text>A covered entity shall, at least annually, determine the type of oral language services needed based upon:</text>
    <level label="1">
      <text>The number or proportion of limited or non-English proficient persons of the population served or encountered, or likely to be served or encountered by the covered entity, in the County;</text>
    </level>
    <level label="2">
      <text>The frequency with which limited or non-English proficient individuals come into contact with the covered entity;</text>
    </level>
    <level label="3">
      <text>The importance of the service provided by the covered entity; and</text>
    </level>
    <level label="4">
      <text>The resources available to the covered entity.</text>
    </level>
  </level>
  <level label="c">
    <text>In making the determination under subsection (b) of this Section of the type of oral language services needed, the covered entity shall consult the following sources of data to determine the languages spoken and the number or proportion of limited or non-English proficient persons of the population that are served or encountered, or likely to be served or encountered, by the covered entity in the County:</text>
    <level label="1">
      <text>The United States Census Bureau's most current report entitled "Language Use and English Ability, Linguistic Isolation" (or any other successor report);</text>
    </level>
    <level label="2">
      <text>Any other language-related information;</text>
    </level>
    <level label="3">
      <text>Census data on language ability indicating that individuals speak English "less than very well";</text>
    </level>
    <level label="4">
      <text>Local census data relating to language use and English language ability; and</text>
    </level>
    <level label="5">
      <text>Other governmental data, including intake data collected by covered entities; data collected by the Prince George's County Public School System; and data collected by and made available by County government offices that conduct outreach to communities with limited-English proficient populations and that serve as a liaison between the County government and limited-English proficient populations.</text>
    </level>
  </level>
  <level label="d">
    <text>The County shall annually collect data about the languages spoken and the number or proportion of limited or no-English proficient persons speaking a given language in the population that is served or encountered, or likely to be served or encountered, by the covered entity. A covered entity's databases and tracking applications shall contain fields that will capture this information during the fiscal year that this Division takes effect with respect to the covered entity. All information collected under this Section shall be provided to the Language Access Director and made available to the public, upon request, within a reasonable time.</text>
  </level>
</section>
