The Language Access Compliance Program Coordinators shall: coordinate requests for access to oral language services to a person with limited or non-English proficiency who seeks to access or participate in the services, programs, or activities offered by the covered entity and covered entity with major contact in the County; and coordinate requests for written translations of vital documents into any non-English language spoken by a limited or non-English proficient population that constitutes 5% or 10,000 individuals, whichever is less, of the population served or encountered, or likely to be served or encountered, by the covered entity and covered entity with major contact in the County. conduct language access compliance assessments on agency's programs and services to identify issues, writes reports and provides recommendations; develops and implements the agency's language access compliance plan. work under the guidance of the Language Access Compliance Program Director to develop the agency's Language Access Policy and Standard Operating Procedures and ensure that agency personnel are aware of their language access responsibilities. provide policy guidance to the agency's executive team, managers and supervisors. meet the data collection and, quarterly and annual reporting requirements of the Act to the Office of Human Rights, Language Access Compliance Program. develop and conduct in-person Language Access Compliance Trainings to staff and provide technical support. receive and investigate and language access complaints against the agency, and immediately report and work with the agency's Director, and the Language Access Compliance Program Director to resolve them. conduct outreach to limited English proficient communities. work with agency's Director or budget officer to develop and implement an annual budget and procurement strategy for contracting language access service vendors, as well as advising the agency on language access procurement and budgeting related expenses.