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<section number="5C-113" name="Child Care Consumer Contract Protection" law="code" slug="sec-5c-113" node_id="PTIITI17PULOLAPRGECOMA_SUBTITLE_5CEACHEDCHCA_DIV6CHCACOCOPR_S5C-113CHCACOCOPR">
  <level label="a">
    <text>Definitions. In this Section, the following words have the following meanings:</text>
    <level label="1">
      <text>Child care provider means a person or entity licensed by the State of Maryland to provide childcare services, including before- and/or after-school care services, and who operates within Prince George's County.</text>
    </level>
    <level label="2">
      <text>Enrollment contract means any written agreement between a child care provider and a parent governing the provision of child care services in exchange for tuition or fees that includes a provision for penalties or other payment beyond that for services rendered in the event of early withdrawal or termination.</text>
    </level>
    <level label="3">
      <text>Hardship event means one of the following events affecting a parent of a child enrolled under the enrollment contract:</text>
      <level label="A">
        <text>Involuntary employment loss;</text>
      </level>
      <level label="B">
        <text>Death; or</text>
      </level>
      <level label="C">
        <text>Deportation or removal from the United States pursuant to federal immigration proceedings.</text>
      </level>
    </level>
    <level label="4">
      <text>Legal guardian means a person legally authorized to make decisions for a minor child, including a court-appointed guardian or other individual with lawful custodial responsibility.</text>
    </level>
    <level label="5">
      <text>Parent means the biological or adoptive parent or the legal guardian or custodian of a child.</text>
    </level>
    <level label="6">
      <text>Penalty means any early termination fee, forfeiture of prepaid tuition for future services not yet rendered, or liquidated damages beyond a reasonable notice period as provided in this Section.</text>
    </level>
  </level>
  <level label="b">
    <text>Financial Hardship Withdrawal Provision Required.</text>
    <level label="1">
      <text>Each child care provider operating within Prince George's County shall include in any enrollment contract executed on or after the effective date of this Section a hardship withdrawal provision permitting termination of the contract by a parent of an enrolled child without penalty upon the occurrence of a hardship event.</text>
    </level>
    <level label="2">
      <text>The hardship withdrawal provision may only require:</text>
      <level label="A">
        <text>Written notice not exceeding thirty (30) calendar days prior to withdrawal; and</text>
      </level>
      <level label="B">
        <text>Documentation establishing that a hardship event has occurred.</text>
      </level>
    </level>
    <level label="3">
      <text>Acceptable documentation of a hardship event shall include, but is not limited to:</text>
      <level label="A">
        <text>a termination notice from an employer or documentation of unemployment insurance eligibility;</text>
      </level>
      <level label="B">
        <text>a death certificate or comparable verification of death; or</text>
      </level>
      <level label="C">
        <text>official documentation demonstrating the outcome of deportation or removal proceedings.</text>
      </level>
    </level>
  </level>
  <level label="c">
    <text>Upon establishment that a hardship event has occurred, a child care provider may do the following:</text>
    <level label="1">
      <text>retain payment for services rendered prior to the effective date of withdrawal;</text>
    </level>
    <level label="2">
      <text>require payment for services provided during the notice period; provided that:</text>
    </level>
    <level label="3">
      <text>a child care provider may not impose any additional financial consequence, penalty, or fee solely due to termination from the exercise of a hardship withdrawal provision.</text>
    </level>
  </level>
  <level label="d">
    <text>Scope.</text>
    <level label="1">
      <text>This Section applies only to private-pay enrollment contracts and does not alter or supersede:</text>
      <level label="A">
        <text>any State of Maryland licensing requirement;</text>
      </level>
      <level label="B">
        <text>any contractual term required by the Maryland State Department of Education; or</text>
      </level>
      <level label="C">
        <text>any federal or state-funded child care subsidy agreement.</text>
      </level>
    </level>
    <level label="2">
      <text>This Section shall be construed as a consumer protection measure regulating contract terms and not as a licensing or operational requirement. Nothing in this Section shall be interpreted to impair obligations under contracts executed prior to the effective date of this Section.</text>
    </level>
  </level>
  <level label="e">
    <text>Enforcement. A violation of this Subtitle shall constitute an unfair, abusive, or deceptive trade practice under the County's consumer protection laws.</text>
    <level label="1">
      <text>The Prince George's County Office of Human Rights is authorized to:</text>
      <level label="A">
        <text>investigate complaints of violations of this Section;</text>
      </level>
      <level label="B">
        <text>issue civil citations;</text>
      </level>
      <level label="C">
        <text>impose civil fines not exceeding $1,000 per violation; and</text>
      </level>
      <level label="D">
        <text>promulgate regulations to implement, clarify, and administer this Section, subject to approval by Resolution of the County Council.</text>
      </level>
    </level>
    <level label="2">
      <text>The County Attorney is authorized to seek injunctive relief to enforce compliance.</text>
    </level>
  </level>
  <level label="f">
    <text>The Office of Human Rights shall conduct the necessary outreach to ensure that child care providers are aware of the requirements of this Section.</text>
  </level>
</section>
