In this Division the following words and terms shall have the following meanings: Department means the Prince George's County Office of Public Safety Communication. First Responder means an individual dispatched to assist a member of the public through a 9-1-1 system subject to Section 6-148. It includes an individual who provides the Police Department, Fire/EMS, Mobile Crisis Response, Sheriff Department, and Municipalities with information about another individual regarding certain behaviors, diagnoses, or traits of individuals with special needs. 9-1-1 Specialist means an employee of a County public safety answering point whose duties and responsibilities include: receiving and processing 911 requests for emergency services or dispatching law enforcement officers, fire rescue services, emergency medical services, and other public safety services to the scene of an emergency.