The Chief of Police may refuse to grant a license under this Division to an alarm business, and may suspend, revoke, or refuse to renew the license of an alarm business, if he finds that the alarm business: Fails to perform installation, repairs, maintenance, or other work in a workmanlike manner; Regularly provides customers with faulty, defective, or malfunctioning equipment; Requests a police response to an alarm signal when the alarm user has not authorized the alarm business to make the request; Requests a police response to an alarm signal when the alarm business has been notified that the alarm user has not: Registered the user's alarm system as required under Section 9-211; Paid an alarm response fee due under Section 9-212 or appealed the false alarm; Conformed their alarm system to County installation standards under Section 9-202; Does not comply with procedures for requesting a police response to an alarm signal established under Section 9-223; Submits false information on an alarm business license application; Enters into a contract regarding their business in the County with an alarm business that does not have a valid alarm business license; Had a similar license suspended, revoked, or refused in another jurisdiction; Knowingly, after reasonable inquiry, has an officer, manager, agent, or employee involved in the sale, installation, monitoring, or maintenance of alarm systems who has been convicted of a felony, or a misdemeanor involving theft, within the past seven (7) years; or Violates any other provision of this Division; or any other law or regulation relating to the sale installation, monitoring, or maintenance of alarm systems. Before revoking, suspending, or refusing to grant or renew a license under this Section, the Chief must give the licensee an opportunity for a hearing to show cause why the license should not be revoked or suspended, or the license application should be granted or renewed. The licensee or applicant must be given fifteen (15) days written notice of the hearing, by personal service or certified mail delivered to the last address provided by the licensee or applicant. The notice must specify the time, date, and place of the hearing, and must contain sufficient information to give the licensee or applicant notice of the nature of the complaint. The notice must specify that the licensee or applicant has a right to representation by counsel and that the licensee's license may be suspended or revoked or the applicant's license may not be granted or renewed by the County. Any appeal of a decision of the Chief to suspend, revoke, or deny an alarm business license must be made to the Prince George's County Board of Administrative Appeals within ten (10) days after notification of the Chief's decision.