# Business Occupations and Professions (GBO)

## Title 16. Real Estate Appraisers, Appraisal Management Companies, and Home Inspectors

### Subtitle 6. Procedures

#### Section 16-601

(a) Subject to the provisions of this section, the Commission shall start proceedings under Sec. 16-701, Sec. 16-701.1, or Sec. 16-701.2 of this title on a complaint made to the Commission by any person.

(b)

  (1) A complaint shall:

    (i) be in writing; and

    (ii) state specifically the facts on which the complaint is based.

  (2) If a complaint is made by any person other than the Commission, the complaint shall be made under oath by the person who submits the complaint.

  (3) A complaint may be accompanied by documentary or other evidence.

(c) The Commission shall investigate each complaint submitted to the Commission if the complaint:

  (1) alleges facts that establish a prima facie case that is grounds for disciplinary action under Sec. 16-701, Sec. 16-701.1, or Sec. 16-701.2 of this title; and

  (2) meets the requirements of this section.

(d)

  (1) On conclusion of the investigation, the Commission shall determine if there is a reasonable basis to believe that there are grounds for disciplinary action under Sec. 16-701, Sec. 16-701.1, or Sec. 16-701.2 of this title against an applicant or licensee.

  (2)

    (i) If the Commission finds a reasonable basis as provided under paragraph (1) of this subsection, the Commission shall act on the complaint as provided under Sec. 16-602 of this subtitle.

    (ii) If the Commission does not find a reasonable basis as provided under paragraph (1) of this subsection, the Commission shall dismiss the complaint.

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Md. Code Ann., Bus. Occ. & Prof. (as displayed at mgaleg.maryland.gov, October 16, 2026)