Subject to the hearing provisions of § 7–309 of this subtitle, the Board may reprimand a licensee or suspend or revoke a license if the licensee or any owner, director, officer, member, partner, or agent of the licensee: makes any material misstatement in an application for a license; is convicted under the laws of the United States or of any state of: a felony; or a misdemeanor that is directly related to the fitness and qualification of the person to engage in the collection agency business; in connection with the collection of any consumer claim: commits any fraud; or engages in any illegal or dishonest activities; knowingly or negligently violates the Maryland Consumer Debt Collection Act; or fails to comply with a lawful order that the Board passes under this title. In determining whether to reprimand a licensee or to suspend or revoke a license for a reason described in subsection (a)(2) of this section, the Board shall consider: the nature of the crime; the relationship of the crime to the activities authorized by the license; with respect to a felony, the relevance of the conviction to the fitness and qualification of the licensee to engage in the collection agency business; the length of time since the conviction; and the behavior and activities of the licensee since the conviction.