Subject to the hearing provisions of § 8–312 of this subtitle, the Commission may deny a license to an applicant, reprimand a licensee, or suspend or revoke a license if the applicant or licensee or the management personnel of the applicant or licensee: fraudulently or deceptively obtains or attempts to obtain a license for the applicant or licensee or for another person; fraudulently or deceptively uses a license; fails to give the Commission information required by this subtitle about an application for a license; fails to pass an examination required by this subtitle; under the laws of the United States or of any state, is convicted of a: felony; or misdemeanor that is directly related to the fitness and qualification of the applicant or licensee to engage in home improvement services; often fails to perform home improvement contracts; falsifies an account; engages in fraud; as a contractor fails to show financial solvency, based on the intended scope and size of the business in relation to total assets, liabilities, credit rating, and net worth; as a contractor lacks competence, as shown by the performance of an unworkmanlike, inadequate, or incomplete home improvement; violates this title; attempts to violate this title; violates a regulation adopted under this title; or in the Chesapeake and Atlantic Coastal Bays Critical Area, as defined under § 8–1802 of the Natural Resources Article, fails to comply with: the terms of a State or local permit, license, or approval issued for home improvement; or any State or local law, an approved plan, or other legal requirement. Subject to the hearing provisions of § 8–312 of this subtitle, the Commission may reprimand a contractor or suspend or revoke the license of a contractor for a violation of this title by an agent, director, employee, manager, officer, partner, or salesperson of the contractor, unless the Commission finds that the contractor or management personnel of the contractor: had no knowledge of the wrongful conduct; or could not prevent the violation. Instead of or in addition to reprimanding a licensee or suspending or revoking a license, the Commission may impose a civil penalty under § 8-620 of this title. The Commission shall consider the following facts in the granting, denial, renewal, suspension, or revocation of a license or the reprimand of a licensee when an applicant or licensee is convicted of a felony or misdemeanor described in subsection (a)(5) of this section: the nature of the crime; the relationship of the crime to the activities authorized by the license; with respect to a felony, the relevance of the conviction to the fitness and qualification of the applicant or licensee to provide home improvement services; the length of time since the conviction; and the behavior and activities of the applicant or licensee before and after the conviction.