A protected individual, or the Office of Information Privacy on behalf of a protected individual, may request that a person who has published the protected individual’s personal information remove the protected individual’s personal information from publication. A request made under this section shall: Be in writing; Be sent by certified mail or by e–mail; Except as provided in subsection (c) of this section, provide sufficient information to confirm that the requester is a protected individual; and Adequately identify the document, posting, or other publication containing the personal information. A request made by the Office of Information Privacy certifies that a requester is a protected individual and no further information may be required to confirm that the requester is a protected individual. The person to whom the request is made shall: Provide for the removal of the personal information within 72 hours after receipt of the request; and Notify the protected individual or the Office of Information Privacy by certified mail or by e–mail of the removal. A protected individual or the Office of Information Privacy may bring an action for a violation of this section against a person for: Declaratory relief; Injunctive relief; Damages incurred as the result of a violation of this section; or Reasonable attorney’s fees. In addition to the relief provided under paragraph (1) of this subsection, if a court finds that a person willfully refused to provide for the removal of personal information knowing that the individual on behalf of whom the request was made was a protected individual, the court may award punitive damages.