In this section the following terms have the meanings indicated. “Home appliance” means any device the retail cost of which exceeds $100 and which is generally used in a private residence; “Home appliance” includes an air conditioner, washing machine, dishwasher, television set, stereo set, oil burner, and any similar item. “Repair company” means any person who repairs home appliances for a fee or consideration. Except as provided in subsection (c) of this section, a repair company shall furnish a written bill for the cost of repairing a home appliance to the person for whom the repair was made. The bill shall include the following information: The hourly labor rate; The time actually used to repair the home appliance; The itemized cost of any new parts used to repair the home appliance; The itemized cost of any used or reconditioned parts used to repair the home appliance and a statement that used or reconditioned parts were used; and Any other charges. This section does not apply if: The repair work is done under a service contract; or A flat price or firm estimate is given before repair of the home appliance.