§ 13–401
Statutes in effect as of October 1, 2026.
Md. Code Ann., Com. Law § 13-401 (2026)
Title 13. Consumer Protection Act
Subtitle 4. Enforcement and Penalties
§ 13–401LinkCopy Citation
(a)
A consumer who is subjected to a violation of this title may file with the Division a written complaint which states:
(1)
The name and address of the person alleged to have committed the violation complained of;
(2)
The particulars of the violation; and
(3)
Any other information required by the Division.
(b)
After the filing of a complaint, the Division shall investigate the allegations to ascertain issues and facts. If appropriate, the Division shall refer a complaint to the Federal Trade Commission.
(c)
The Division may seek the cooperation of the licensing authorities and contracting departments of the State in connection with its investigation of a person who is licensed to do business in the State or who has a contractual relationship with the State.
(d)
If the Division determines that the complaint lacks reasonable grounds on which to base a violation of this subtitle, it may:
(1)
Dismiss the complaint; or
(2)
Conduct any further investigation it considers necessary.
(e)
This section does not prevent a consumer from:
(1)
Exercising any right or seeking any remedy to which he might otherwise be entitled; or
(2)
Filing a complaint with any other agency or court.