<?xml version='1.0' encoding='utf-8'?>
<subtitle article="gcl" title_number="14" subtitle_number="12" title_name="Miscellaneous Consumer Protection Provisions" subtitle_name="Consumer Credit Reporting Agencies">
  <section article="gcl" article_name="Commercial Law" number="14-1201" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>In this subtitle the following words have the meanings indicated.</text>
    </level>
    <level label="b">
      <text>“Breach of the security of a system” has the meaning stated in § 14–3504 of this title.</text>
    </level>
    <level label="c">
      <text>“Commissioner” means the Commissioner of Financial Regulation of the Maryland Department of Labor.</text>
    </level>
    <level label="d">
      <text>“Consumer” means an individual.</text>
    </level>
    <level label="e">
      <level label="1">
        <text>“Consumer report” means any written, oral, or other communication of any information by a consumer reporting agency bearing on a consumer’s credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living which is used or expected to be used or collected in whole or in part for the purpose of serving as a factor in establishing the consumer’s eligibility for:</text>
        <level label="i">
          <text>Credit or insurance to be used primarily for personal, family, or household purposes;</text>
        </level>
        <level label="ii">
          <text>Employment purposes; or</text>
        </level>
        <level label="iii">
          <text>Other purposes authorized under § 14–1202 of this subtitle.</text>
        </level>
      </level>
      <level label="2">
        <text>The term does not include:</text>
        <level label="i">
          <text>Any report containing information solely as to transactions or experiences between the consumer and the person making the report;</text>
        </level>
        <level label="ii">
          <text>Any authorization or approval of a specific extension of credit directly or indirectly by the issuer of a credit card or similar device; or</text>
        </level>
        <level label="iii">
          <text>Any report in which a person who has been requested by a third party to make a specific extension of credit directly or indirectly to a consumer conveys his decision with respect to the request, if the third party advises the consumer of the name and address of the person to whom the request was made and the person makes the disclosures to the consumer required under § 14–1212 of this subtitle.</text>
        </level>
      </level>
    </level>
    <level label="f">
      <level label="1">
        <text>“Consumer reporting agency” means any person which, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages in whole or in part in the practice of assembling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties, and which uses any means or facility of commerce for the purpose of preparing or furnishing consumer reports.</text>
      </level>
      <level label="2">
        <text>“Consumer reporting agency” does not include:</text>
        <level label="i">
          <text>A person licensed as a private detective agency or certified as a private detective under the Maryland Private Detectives Act; or</text>
        </level>
        <level label="ii">
          <text>A person who assembles and exchanges consumer credit information with an affiliated person or a person who is owned or controlled by the same entity, provided that, in the event of an adverse credit decision against a consumer based on that information, the entity making the decision shall comply with the notice requirements of § 14–1212(b) of this subtitle.</text>
        </level>
      </level>
    </level>
    <level label="f–1">
      <text>“Eligible service member” means an individual who:</text>
      <level label="1">
        <text>Is an active service member, as defined in § 9–901 of the State Government Article; and</text>
      </level>
      <level label="2">
        <text>Is assigned to service away from the usual station of duty of the individual.</text>
      </level>
    </level>
    <level label="g">
      <text>“Employment purposes” when used in connection with a consumer report means a report used for the purpose of evaluating a consumer for employment, promotion, reassignment, or retention as an employee.</text>
    </level>
    <level label="h">
      <text>“File”, when used in connection with information on any consumer, means all of the information on that consumer recorded and retained by a consumer reporting agency regardless of how the information is stored.</text>
    </level>
    <level label="i">
      <text>“Incarcerated person” means an incarcerated individual as defined in § 1–101 of the Correctional Services Article who has been sentenced to a correctional facility for a period of 1 year or more.</text>
    </level>
    <level label="j">
      <text>“Investigative consumer report” means a consumer report or portion of it in which information on a consumer’s character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, or associates of the consumer reported on or with others with whom he is acquainted or who may have knowledge concerning any items of information. However, the information does not include specific factual information on a consumer’s credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when the information was obtained directly from a creditor of the consumer or from the consumer.</text>
    </level>
    <level label="k">
      <text>“Medical information” means information or records obtained, with the consent of the individual to whom it relates, from licensed physicians or medical practitioners, hospitals, clinics, or other medical or medically related facilities.</text>
    </level>
    <level label="l">
      <text>“Nationwide Multistate Licensing System” or “NMLS” has the meaning stated in § 1–101 of the Financial Institutions Article.</text>
    </level>
    <level label="m">
      <text>“Person” includes an individual, corporation, government or governmental subdivision or agency, business trust, statutory trust, estate, trust, partnership, association, two or more persons having a joint or common interest, and any other legal or commercial entity.</text>
    </level>
    <level label="n">
      <text>“State correctional facility” has the meaning stated in § 1–101 of the Correctional Services Article.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1202" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>Subject to subsection (b) of this section and § 14–1205 of this subtitle, a consumer reporting agency may furnish a consumer report under the following circumstances and no other:</text>
      <level label="1">
        <text>In response to the order of a court having jurisdiction to issue the order;</text>
      </level>
      <level label="2">
        <text>In accordance with the written instructions of the consumer to whom it relates; or</text>
      </level>
      <level label="3">
        <text>To a person which the agency has reason to believe:</text>
        <level label="i">
          <text>Intends to use the information in connection with a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer;</text>
        </level>
        <level label="ii">
          <text>Intends to use the information for employment purposes;</text>
        </level>
        <level label="iii">
          <text>Intends to use the information in connection with the underwriting of insurance involving the consumer;</text>
        </level>
        <level label="iv">
          <text>Intends to use the information in connection with a determination of the consumer’s eligibility for a license or other benefit granted by a governmental instrumentality required by law to consider an applicant’s financial responsibility or status; or</text>
        </level>
        <level label="v">
          <text>Otherwise has a legitimate business need for the information in connection with a business transaction involving the consumer.</text>
        </level>
      </level>
    </level>
    <level label="b">
      <text>If the consumer reporting agency receives written notice from the consumer restricting the sale or other transfer of information in the consumer’s file, the consumer reporting agency may not sell, offer to sell, or furnish information in the consumer’s file to:</text>
      <level label="1">
        <text>A mail–service organization;</text>
      </level>
      <level label="2">
        <text>A marketing firm; or</text>
      </level>
      <level label="3">
        <text>Any other similar organization that obtains information about a consumer for marketing purposes.</text>
      </level>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1203" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>Except as authorized under subsection (b) of this section, no consumer reporting agency may make any consumer report containing any of the following items of information:</text>
      <level label="1">
        <text>Bankruptcies which, from date of adjudication of the most recent bankruptcy, antedate the report by more than 10 years;</text>
      </level>
      <level label="2">
        <text>Suits and judgments which, from date of entry, antedate the report by more than seven years or until the governing statute of limitations has expired, whichever is the longer period;</text>
      </level>
      <level label="3">
        <text>Paid tax liens which, from date of payment, antedate the report by more than seven years;</text>
      </level>
      <level label="4">
        <text>Accounts placed for collection or charged to profit and loss which antedate the report by more than seven years;</text>
      </level>
      <level label="5">
        <text>Records of arrest, indictment, or conviction of crime which, from date of disposition, release, or parole, antedate the report by more than seven years; or</text>
      </level>
      <level label="6">
        <text>Any other adverse item of information which antedates the report by more than seven years.</text>
      </level>
    </level>
    <level label="b">
      <text>The provisions of subsection (a) of this section are not applicable in the case of any consumer credit report to be used in connection with:</text>
      <level label="1">
        <text>A credit transaction involving, or which may reasonably be expected to involve, a principal amount of $150,000 or more;</text>
      </level>
      <level label="2">
        <text>The underwriting of life insurance involving, or which may reasonably be expected to involve, a face amount of $150,000 or more; or</text>
      </level>
      <level label="3">
        <text>The employment of any individual at an annual salary which equals, or which may reasonably be expected to equal, $75,000 or more.</text>
      </level>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1203.1" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>A consumer reporting agency may not include in a consumer report:</text>
      <level label="1">
        <text>Any record of a criminal proceeding concerning the consumer:</text>
        <level label="i">
          <text>In which the consumer was falsely accused, acquitted, or exonerated;</text>
        </level>
        <level label="ii">
          <text>In which a nolle prosequi was entered as to a charge concerning the consumer; or</text>
        </level>
        <level label="iii">
          <text>That did not result in a guilty verdict for or guilty plea by the consumer; or</text>
        </level>
      </level>
      <level label="2">
        <text>Any criminal records concerning the consumer that have been expunged.</text>
      </level>
    </level>
    <level label="b">
      <text>A consumer reporting agency may not rely on the information contained in records listed under subsection (a) of this section to make a determination regarding the creditworthiness of a consumer.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1204" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>A person may not procure or cause to be prepared an investigative consumer report on any consumer unless:</text>
      <level label="1">
        <text>It is clearly and accurately disclosed to the consumer that an investigative consumer report including information as to his character, general reputation, personal characteristics, and mode of living, whichever are applicable, may be made, and the disclosure:</text>
        <level label="i">
          <text>Is made in a writing mailed, or otherwise delivered, to the consumer, not later than three days after the date on which the report was first requested; and</text>
        </level>
        <level label="ii">
          <text>Includes a statement informing the consumer of his right to request the additional disclosures provided for under subsection (b) of this section; or</text>
        </level>
      </level>
      <level label="2">
        <text>The report is to be used for employment purposes for which the consumer has not specifically applied.</text>
      </level>
    </level>
    <level label="b">
      <text>Any person who procures or causes to be prepared an investigative consumer report on any consumer shall make, upon written request made by the consumer within a reasonable period of time after the receipt by him of the disclosure required by subsection (a)(1) of this section, a complete and accurate disclosure of the nature and scope of the investigation requested. This disclosure shall be made in a writing mailed, or otherwise delivered, to the consumer not later than five days after the date on which the request for the disclosure was received from the consumer or the report was first requested, whichever is the later.</text>
    </level>
    <level label="c">
      <text>No person may be held liable for any violation of subsection (a) or (b) of this section if he shows by a preponderance of the evidence that at the time of the violation he maintained reasonable procedures to assure compliance with subsection (a) or (b) of this section.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1205" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <level label="1">
        <text>A consumer reporting agency shall maintain reasonable procedures designed to avoid violations of § 14–1203 of this subtitle and to limit the furnishing of consumer reports to the purposes listed under § 14–1202 of this subtitle.</text>
      </level>
      <level label="2">
        <text>The procedures at a minimum shall require that prospective users of the information identify themselves, certify the purposes for which the information is sought, and certify that the information will be used for no other purpose.</text>
      </level>
      <level label="3">
        <text>A consumer reporting agency shall make a reasonable effort to verify the identity of a new prospective user and the uses certified by the prospective user prior to furnishing the user a consumer report.</text>
      </level>
      <level label="4">
        <text>No consumer reporting agency may furnish a consumer report to any person if it has reasonable grounds for believing that the consumer report will not be used for a purpose listed in § 14–1202 of this subtitle.</text>
      </level>
    </level>
    <level label="b">
      <text>Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.</text>
    </level>
    <level label="c">
      <text>Notwithstanding the provisions of § 14–1202 of this subtitle, a consumer reporting agency may furnish identifying information respecting any consumer, limited to his name, address, former addresses, places of employment, or former places of employment, to a governmental agency.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1206" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>A consumer reporting agency shall, upon request and proper identification of a consumer, provide the consumer:</text>
      <level label="1">
        <text>An exact copy of any file on that consumer except any part of the file which contains medical information;</text>
      </level>
      <level label="2">
        <text>A written explanation of codes or trade language used;</text>
      </level>
      <level label="3">
        <text>A description of the rights of the consumer under this subtitle; and</text>
      </level>
      <level label="4">
        <text>The name, address, and telephone number of the Commissioner.</text>
      </level>
    </level>
    <level label="b">
      <text>Whenever access to a file or a copy of a file has been furnished to a consumer, the consumer reporting agency may delete the sources of information acquired solely for use in an investigative report and used for no other purpose. If any action is brought by the consumer under this subtitle, the consumer reporting agency shall make such sources available to the plaintiff under appropriate discovery procedures.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1207" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>A consumer reporting agency shall make the disclosures required under § 14–1206(a) of this subtitle during normal business hours and on reasonable notice.</text>
    </level>
    <level label="b">
      <text>The disclosures required under § 14–1206(a) of this subtitle shall be made to the consumer:</text>
      <level label="1">
        <text>In person if he appears in person and furnishes proper identification;</text>
      </level>
      <level label="2">
        <text>By telephone if he has made a written request, with proper identification, for telephone disclosure and the toll charge, if any, for the telephone call is prepaid by or charged directly to the consumer; or</text>
      </level>
      <level label="3">
        <text>In writing if the consumer makes a written request and furnishes proper identification.</text>
      </level>
    </level>
    <level label="c">
      <text>Any consumer reporting agency shall provide trained personnel to explain to the consumer any information furnished to him pursuant to § 14–1206 of this subtitle.</text>
    </level>
    <level label="d">
      <text>The consumer shall be permitted to be accompanied by one other person of his choosing, who shall furnish reasonable identification. A consumer reporting agency may require the consumer to furnish a written statement granting permission to the consumer reporting agency to discuss the consumer’s file in the person’s presence.</text>
    </level>
    <level label="e">
      <text>Except as provided in  § 14–1221 of this subtitle, no consumer may:</text>
      <level label="1">
        <text>Except as to false information furnished with malice or willful intent to injure the consumer, bring any action or proceeding in the nature of defamation, invasion of privacy, or negligence with respect to the reporting of information against any consumer reporting agency, any user of information, based on information disclosed pursuant to this section or § 14–1206 or § 14–1212 of this subtitle; or</text>
      </level>
      <level label="2">
        <text>Bring any action or proceeding against a person who furnishes information to a consumer reporting agency in the nature of defamation, invasion of privacy, or negligence for unintentional error.</text>
      </level>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1208" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <level label="1">
        <text>If the completeness or accuracy of any item of information contained in his file is disputed by a consumer, and the dispute is directly conveyed to the consumer reporting agency in writing by the consumer, the consumer reporting agency shall within 30 days reinvestigate and record the current status of that information unless it has reasonable grounds to believe that the dispute by the consumer is frivolous or irrelevant.</text>
      </level>
      <level label="2">
        <text>If after reinvestigation the information is found to be inaccurate or can no longer be verified, the consumer reporting agency shall within 7 business days delete the information and mail:</text>
        <level label="i">
          <text>Written notice of the correction to the consumer and to each person to whom the erroneous information was furnished; and</text>
        </level>
        <level label="ii">
          <text>A statement of the rights of the consumer under this subtitle.</text>
        </level>
      </level>
      <level label="3">
        <text>If after reinvestigation the information is found to be accurate or is verified, the consumer reporting agency shall within 7 business days mail:</text>
        <level label="i">
          <text>Written notice of the finding to the consumer; and</text>
        </level>
        <level label="ii">
          <text>A statement of the rights of the consumer under this subtitle.</text>
        </level>
      </level>
      <level label="4">
        <level label="i">
          <text>Within 60 days after receiving the notice under paragraphs (2) and (3) of this subsection, the consumer may request in writing that the consumer reporting agency disclose the name, address, and telephone number of each person contacted during the reinvestigation.</text>
        </level>
        <level label="ii">
          <text>Within 30 days after receiving the consumer’s written request under this paragraph, the consumer reporting agency shall make the requested disclosure.</text>
        </level>
      </level>
      <level label="5">
        <text>A person contacted during the reinvestigation who determines that the information was inaccurate shall correct the information in the person’s records within 12 business days after the determination occurs.</text>
      </level>
      <level label="6">
        <text>The presence of contradictory information in the consumer’s file does not in and of itself constitute reasonable grounds for believing the dispute is frivolous or irrelevant.</text>
      </level>
    </level>
    <level label="b">
      <text>If a consumer reporting agency finds that a dispute is frivolous or irrelevant, the agency within 7 business days shall mail:</text>
      <level label="1">
        <text>Written notice of the finding, including the reasons for the finding, to the consumer; and</text>
      </level>
      <level label="2">
        <text>A statement of the rights of the consumer under this subtitle.</text>
      </level>
    </level>
    <level label="c">
      <level label="1">
        <text>If the reinvestigation does not resolve the dispute, the consumer may file a brief statement setting forth the nature of the dispute.</text>
      </level>
      <level label="2">
        <text>The consumer reporting agency may limit statements to not more than 100 words if it provides the consumer with assistance in writing a clear summary of the dispute.</text>
      </level>
    </level>
    <level label="d">
      <text>Whenever a statement of a dispute is filed, unless there is reasonable grounds to believe that it is frivolous or irrelevant, the consumer reporting agency shall, in any subsequent consumer report containing the information in question, clearly note that it is disputed by the consumer and provide either the consumer’s statement or a clear and accurate codification or summary of it.</text>
    </level>
    <level label="e">
      <text>Following any deletion of information which is found to be inaccurate or whose accuracy can no longer be verified or any notation as to disputed information, the consumer reporting agency shall, at the request of the consumer, furnish notification that the item has been deleted or the statement, codification or summary pursuant to subsection (c) or (d) of this section to any person specifically designated by the consumer who has within 2 years prior received a consumer report for employment purposes, or within 1 year prior received a consumer report for any other purpose, which contained the deleted or disputed information. The consumer reporting agency shall clearly and conspicuously disclose to the consumer his rights to make such a request. The disclosure shall be made at or prior to the time the information is deleted or the consumer’s statement regarding the disputed information is received.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1209" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>Notwithstanding the provisions of subsection (b) of this section, a consumer reporting agency may not impose a fee for:</text>
      <level label="1">
        <text>A consumer report provided under § 14-1206(a) of this subtitle one time during a 12-month period;</text>
      </level>
      <level label="2">
        <text>A consumer report or disclosure provided under §§ 14-1206(a) and 14-1208(e) of this subtitle if the consumer makes a request for the report within 30 days after receipt by the consumer of a notification under § 14-1212 of this subtitle or notification from a debt collection agency affiliated with a consumer reporting agency stating that the consumer’s credit rating may be or has been adversely affected; or</text>
      </level>
      <level label="3">
        <text>A disclosure made under § 14-1208(e) of this subtitle to a person designated by the consumer of the deletion from the consumer report of information that is found to be inaccurate or can no longer be verified.</text>
      </level>
    </level>
    <level label="b">
      <level label="1">
        <text>A consumer reporting agency may charge a consumer a reasonable fee:</text>
        <level label="i">
          <text>For a second or subsequent report made during a 12-month period under § 14-1206(a) of this subtitle, not exceeding $5; and</text>
        </level>
        <level label="ii">
          <text>For furnishing information under § 14-1208(e) of this subtitle, not exceeding the fee that the consumer reporting agency would impose on each designated recipient for a consumer report.</text>
        </level>
      </level>
      <level label="2">
        <text>The consumer reporting agency shall indicate the amount of the fee to the consumer before providing the report or furnishing the information.</text>
      </level>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1210" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <text>A consumer reporting agency which furnishes a consumer report for employment purposes and which for that purpose compiles and reports items of information on consumers which are matters of public record and are likely to have an adverse effect upon a consumer’s ability to obtain employment shall:</text>
    <level label="1">
      <text>At the time public record information is reported to the user of the consumer report, notify the consumer of the fact that public record information is being reported by the consumer reporting agency, together with the name and address of the person to whom the information is being reported; or</text>
    </level>
    <level label="2">
      <text>Maintain strict procedures designed to insure that whenever public record information which is likely to have an adverse effect on a consumer’s ability to obtain employment is reported it is complete and up to date. For purposes of this paragraph, items of public record relating to arrests, indictments, convictions, suits, tax liens, and outstanding judgments shall be considered up to date if the current public record status of the item at the time of the report is reported.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1211" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <text>Whenever a consumer reporting agency prepares an investigative consumer report, any adverse information in the consumer report (other than information which is a matter of public record) may not be included in a subsequent consumer report unless the adverse information has been verified in the process of making the subsequent consumer report or the adverse information was received within the three-month period preceding the date the subsequent report is furnished.</text>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1212" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>Whenever credit or insurance for personal, family, or household purposes, or employment involving a consumer is denied or the charge for credit or insurance is increased either wholly or partly because of information contained in a consumer report from a consumer reporting agency, the user of the consumer report shall so advise the consumer against whom the adverse action has been taken and supply the name and address of the consumer reporting agency making the report.</text>
    </level>
    <level label="b">
      <text>Whenever credit for personal, family, or household purposes involving a consumer is denied or the charge for credit is increased either wholly or partly because of information obtained from a person other than a consumer reporting agency bearing upon the consumer’s creditworthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living, the user of the information shall, within a reasonable period of time not to exceed 30 days, upon the consumer’s written request for the reasons for the adverse action received within 60 days after learning of the adverse action disclose the nature of the information to the consumer. The user of the information shall clearly and accurately disclose to the consumer his right to make the written request at the time the adverse action is communicated to the consumer.</text>
    </level>
    <level label="c">
      <text>A person may not be held liable for any violation of this section if he shows by a preponderance of the evidence that at the time of the alleged violation he maintained reasonable procedures to assure compliance with the provisions of subsections (a) and (b) of this section.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1212.1" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <level label="1">
        <text>In this section the following words have the meanings indicated.</text>
      </level>
      <level label="2">
        <text>“Account review” includes activities related to account maintenance, account monitoring, credit line increases, and account upgrades and enhancements.</text>
      </level>
      <level label="3">
        <text>“Security freeze” means a restriction placed on a consumer’s consumer report at the request of the consumer that prohibits a consumer reporting agency from releasing the consumer’s consumer report or any information derived from the consumer’s consumer report without the express authorization of the consumer.</text>
      </level>
    </level>
    <level label="b">
      <level label="1">
        <text>This section does not apply to the use of a consumer’s consumer report by:</text>
        <level label="i">
          <text>A person, or a subsidiary, affiliate, agent, or assignee of the person, with which the consumer has, or prior to assignment had, an account, contract, or debtor–creditor relationship, for the purpose of account review or collecting the financial obligation owing for the account, contract, or debt;</text>
        </level>
        <level label="ii">
          <text>A person that was given access to the consumer’s consumer report under subsection (e) of this section for the purpose of facilitating an extension of credit to the consumer or another permissible use;</text>
        </level>
        <level label="iii">
          <text>A person acting in accordance with a court order, warrant, or subpoena;</text>
        </level>
        <level label="iv">
          <text>A unit of State or local government that administers a program for establishing and enforcing child support obligations;</text>
        </level>
        <level label="v">
          <text>The Maryland Department of Health in connection with a fraud investigation conducted by the Department;</text>
        </level>
        <level label="vi">
          <text>The State Department of Assessments and Taxation, the Comptroller, or any other State or local taxing authority in connection with:</text>
          <level label="1">
            <text>An investigation conducted by the Department, Comptroller, or taxing authority;</text>
          </level>
          <level label="2">
            <text>The collection of delinquent taxes or unpaid court orders by the Department, Comptroller, or taxing authority; or</text>
          </level>
          <level label="3">
            <text>The performance of any other duty provided for by law;</text>
          </level>
        </level>
        <level label="vii">
          <text>A person for the purpose of prescreening, as defined by the federal Fair Credit Reporting Act;</text>
        </level>
        <level label="viii">
          <text>A person administering a credit file monitoring subscription service to which the consumer has subscribed;</text>
        </level>
        <level label="ix">
          <text>A person providing a consumer with a copy of the consumer’s consumer report on request of the consumer; or</text>
        </level>
        <level label="x">
          <text>To the extent not prohibited by other State law, a person only for the purpose of setting or adjusting an insurance rate, adjusting an insurance claim, or underwriting an insurance risk.</text>
        </level>
      </level>
      <level label="2">
        <text>This section does not apply to:</text>
        <level label="i">
          <text>A check services or fraud prevention services company that issues:</text>
          <level label="1">
            <text>Reports on incidents of fraud; or</text>
          </level>
          <level label="2">
            <text>Authorizations for the purpose of approving or processing negotiable instruments, electronic funds transfers, or similar payment methods;</text>
          </level>
        </level>
        <level label="ii">
          <text>A deposit account information service company that issues reports regarding account closures due to fraud, substantial overdrafts, automated teller machine abuse, or similar negative information regarding a consumer to inquiring banks or other financial institutions for use only in reviewing a consumer request for a deposit account at the inquiring bank or financial institution; or</text>
        </level>
        <level label="iii">
          <text>A consumer reporting agency database or file that consists entirely of consumer information concerning, and used solely for:</text>
          <level label="1">
            <text>Criminal record information;</text>
          </level>
          <level label="2">
            <text>Personal loss history information;</text>
          </level>
          <level label="3">
            <text>Fraud prevention or detection;</text>
          </level>
          <level label="4">
            <text>Employment screening; or</text>
          </level>
          <level label="5">
            <text>Tenant screening.</text>
          </level>
        </level>
      </level>
    </level>
    <level label="c">
      <level label="1">
        <text>A consumer may elect to place a security freeze on the consumer’s consumer report by:</text>
        <level label="i">
          <text>Written request sent by certified mail;</text>
        </level>
        <level label="ii">
          <text>Subject to paragraph (6) of this subsection, telephone, by providing certain personal information that the consumer reporting agency may require to verify the identity of the consumer; or</text>
        </level>
        <level label="iii">
          <text>An electronic request transmitted through a secure connection made available by the consumer reporting agency on the website of the consumer reporting agency.</text>
        </level>
      </level>
      <level label="2">
        <text>A consumer reporting agency shall require a consumer to provide proper identifying information when requesting a security freeze.</text>
      </level>
      <level label="3">
        <text>Except as provided in paragraph (5) of this subsection, a consumer reporting agency shall place a security freeze on a consumer’s consumer report within 3 business days after receiving a request under paragraph (1) of this subsection.</text>
      </level>
      <level label="4">
        <text>Within 5 business days after placing a security freeze on a consumer’s consumer report, the consumer reporting agency shall:</text>
        <level label="i">
          <text>Send a written confirmation of the security freeze to the consumer;</text>
        </level>
        <level label="ii">
          <text>Provide the consumer with a unique personal identification number or password to be used by the consumer when authorizing the release of the consumer’s consumer report to a specific person or for a specific period of time; and</text>
        </level>
        <level label="iii">
          <text>Provide the consumer with a written statement of the procedures for requesting the consumer reporting agency to remove or temporarily lift a security freeze.</text>
        </level>
      </level>
      <level label="5">
        <level label="i">
          <text>Subject to subparagraph (ii) of this paragraph, a consumer reporting agency is not required to place a security freeze on a consumer report if the consumer reporting agency:</text>
          <level label="1">
            <text>Acts only as a reseller of credit information by assembling and merging information contained in a database of another consumer reporting agency or multiple consumer reporting agencies; and</text>
          </level>
          <level label="2">
            <text>Does not maintain a permanent database of credit information from which new consumer reports are produced.</text>
          </level>
        </level>
        <level label="ii">
          <text>A consumer reporting agency that acts as a reseller of credit information shall honor a security freeze placed on a consumer report by another consumer reporting agency.</text>
        </level>
      </level>
      <level label="6">
        <level label="i">
          <text>If a consumer requests placement of a security freeze by telephone under paragraph (1)(ii) of this subsection, the consumer reporting agency may require the consumer to confirm the request in writing on a form that the consumer reporting agency provides to the consumer with the materials sent in accordance with paragraph (4) of this subsection.</text>
        </level>
        <level label="ii">
          <text>If the consumer fails to return written confirmation that the consumer reporting agency requires under subparagraph (i) of this paragraph, the consumer reporting agency may remove the security freeze in accordance with subsection (g)(2) of this section.</text>
        </level>
      </level>
      <level label="7">
        <level label="i">
          <text>A consumer reporting agency shall develop procedures involving the use of secure connections to receive and process, in an expedited manner, an electronic request from a consumer to place a security freeze on the consumer’s consumer report.</text>
        </level>
        <level label="ii">
          <text>A consumer reporting agency may develop additional secure electronic methods to comply with paragraph (1) of this subsection. </text>
        </level>
      </level>
    </level>
    <level label="d">
      <level label="1">
        <text>While a security freeze is in place, a consumer reporting agency may not release a consumer’s consumer report or any information derived from a consumer’s consumer report without the express prior authorization of the consumer.</text>
      </level>
      <level label="2">
        <text>A consumer reporting agency may advise a person that a security freeze is in effect with respect to a consumer’s consumer report.</text>
      </level>
      <level label="3">
        <text>A consumer reporting agency may not state or imply to any person that a security freeze on a consumer’s consumer report reflects a negative credit score, credit history, or credit rating.</text>
      </level>
    </level>
    <level label="e">
      <level label="1">
        <text>If a consumer wants to temporarily lift a security freeze to allow the consumer’s consumer report to be accessed by a specific person or for a specific period of time while a security freeze is in place, the consumer shall:</text>
        <level label="i">
          <text>Contact the consumer reporting agency by:</text>
          <level label="1">
            <text>Mail in the manner prescribed by the consumer reporting agency;</text>
          </level>
          <level label="2">
            <text>Telephone in the manner prescribed by the consumer reporting agency; or</text>
          </level>
          <level label="3">
            <text>An electronic request transmitted through a secure connection made available by the consumer reporting agency on the website of the consumer reporting agency;</text>
          </level>
        </level>
        <level label="ii">
          <text>Request that the security freeze be temporarily lifted; and</text>
        </level>
        <level label="iii">
          <text>Provide the following to the consumer reporting agency:</text>
          <level label="1">
            <text>Proper identifying information;</text>
          </level>
          <level label="2">
            <text>The unique personal identification number or password provided to the consumer under subsection (c)(4)(ii) of this section; and</text>
          </level>
          <level label="3">
            <text>The proper information regarding the person that is to receive the consumer report or the time period during which the consumer report is to be available to users of the consumer report.</text>
          </level>
        </level>
      </level>
      <level label="2">
        <level label="i">
          <text>Except as provided in subparagraph (ii) of this paragraph, a consumer reporting agency shall comply with a request made under paragraph (1) of this subsection within 3 business days after receiving the request.</text>
        </level>
        <level label="ii">
          <level label="1">
            <text>A consumer reporting agency shall comply with a request made under paragraph (1) of this subsection within 15 minutes after the consumer’s request is received by the consumer reporting agency if the request is made by telephone or by electronic request transmitted through a secure connection made available by the consumer reporting agency on the website of the consumer reporting agency.</text>
          </level>
          <level label="2">
            <text>A consumer reporting agency that is unable to temporarily lift a security freeze under subsubparagraph 1 of this subparagraph shall lift the security freeze as soon as it is reasonably capable of doing so.</text>
          </level>
        </level>
      </level>
      <level label="3">
        <text>A consumer reporting agency shall develop procedures involving the use of secure connections to receive and process, in an expedited manner, an electronic request from a consumer to temporarily lift or remove a security freeze on the consumer’s consumer report.</text>
      </level>
    </level>
    <level label="f">
      <text>If, in connection with an application for credit or for any other use, a person requests access to a consumer’s consumer report while a security freeze is in place and the consumer does not authorize access to the consumer report, the person may treat the application as incomplete.</text>
    </level>
    <level label="g">
      <level label="1">
        <text>Except as provided in paragraph (2) of this subsection, a consumer reporting agency may remove or temporarily lift a security freeze placed on a consumer’s consumer report only on request of the consumer made under subsection (e) or (h) of this section.</text>
      </level>
      <level label="2">
        <level label="i">
          <text>A consumer reporting agency may remove a security freeze placed on a consumer’s consumer report if:</text>
          <level label="1">
            <text>Placement of the security freeze was based on a material misrepresentation of fact by the consumer; or</text>
          </level>
          <level label="2">
            <text>The consumer:</text>
          </level>
          <level label="A">
            <text>Made the request to place the security freeze by telephone under subsection (c)(1)(ii) of this section; and</text>
          </level>
          <level label="B">
            <text>Failed to confirm the request in writing if required in accordance with subsection (c)(6) of this section.</text>
          </level>
        </level>
        <level label="ii">
          <text>If a consumer reporting agency intends to remove a security freeze under subparagraph (i) of this paragraph, the consumer reporting agency shall notify the consumer in writing of its intent at least 5 business days before removing the security freeze.</text>
        </level>
      </level>
    </level>
    <level label="h">
      <level label="1">
        <text>Subject to subsection (g)(2) of this section, a security freeze shall remain in place until the consumer requests that the security freeze be removed.</text>
      </level>
      <level label="2">
        <text>If a consumer wants to remove a security freeze from the consumer’s consumer report, the consumer shall:</text>
        <level label="i">
          <text>Contact the consumer reporting agency by:</text>
          <level label="1">
            <text>Mail in the manner prescribed by the consumer reporting agency;</text>
          </level>
          <level label="2">
            <text>Telephone in the manner prescribed by the consumer reporting agency; or</text>
          </level>
          <level label="3">
            <text>An electronic request transmitted through a secure connection made available by the consumer reporting agency on the website of the consumer reporting agency;</text>
          </level>
        </level>
        <level label="ii">
          <text>Request that the security freeze be removed; and</text>
        </level>
        <level label="iii">
          <text>Provide the following to the consumer reporting agency:</text>
          <level label="1">
            <text>Proper identifying information; and</text>
          </level>
          <level label="2">
            <text>The unique personal identification number or password provided by the consumer reporting agency under subsection (c)(4)(ii) of this section.</text>
          </level>
        </level>
      </level>
      <level label="3">
        <text>A consumer reporting agency shall remove a security freeze within 3 business days after receiving a request for removal.</text>
      </level>
      <level label="4">
        <text>A consumer reporting agency shall develop procedures involving the use of secure connections to receive and process, in an expedited manner, an electronic request from a consumer to remove a security freeze on the consumer’s consumer report.</text>
      </level>
    </level>
    <level label="i">
      <text>A consumer may not be charged for any service relating to a security freeze.</text>
    </level>
    <level label="j">
      <text>At any time that a consumer is entitled to receive a summary of rights under § 609 of the federal Fair Credit Reporting Act or § 14–1206 of this subtitle, the following notice shall be included:</text>
      <text>“NOTICE</text>
      <text>You have a right, under § 14–1212.1 of the Commercial Law Article of the Annotated Code of Maryland, to place a security freeze on your credit report. The security freeze will prohibit a consumer reporting agency from releasing your credit report or any information derived from your credit report without your express authorization. The purpose of a security freeze is to prevent credit, loans, and services from being approved in your name without your consent. A consumer reporting agency may not charge you a fee for any service relating to a security freeze, including for any placement, temporary lift, or removal of a security freeze.</text>
      <text>You may elect to have a consumer reporting agency place a security freeze on your credit report by written request sent by certified mail or by electronic mail or the Internet if the consumer reporting agency provides a secure electronic connection. The consumer reporting agency must place a security freeze on your credit report within 3 business days after your request is received. Within 5 business days after a security freeze is placed on your credit report, you will be provided with a unique personal identification number or password to use if you want to remove the security freeze or temporarily lift the security freeze to release your credit report to a specific person or for a specific period of time. You also will receive information on the procedures for removing or temporarily lifting a security freeze.</text>
      <text>If you want to temporarily lift the security freeze on your credit report, you must contact the consumer reporting agency and provide all of the following:</text>
      <level label="1">
        <text>The unique personal identification number or password provided by the consumer reporting agency;</text>
      </level>
      <level label="2">
        <text>The proper identifying information to verify your identity; and</text>
      </level>
      <level label="3">
        <text>The proper information regarding the person who is to receive the credit report or the period of time for which the credit report is to be available to users of the credit report.</text>
        <text>A consumer reporting agency must comply with a request to temporarily lift a security freeze on a credit report within 3 business days after the request is received, or within 15 minutes for certain requests. A consumer reporting agency must comply with a request to remove a security freeze on a credit report within 3 business days after the request is received.</text>
        <text>If you are actively seeking credit, you should be aware that the procedures involved in lifting a security freeze may slow your own applications for credit. You should plan ahead and lift a security freeze, either completely if you are seeking credit from a number of sources, or just for a specific creditor if you are applying only to that creditor, a few days before actually applying for new credit.</text>
        <text>A security freeze does not apply if you have an existing account relationship and a copy of your credit report is requested by your existing creditor or its agents or affiliates for certain types of account review, collection, fraud control, or similar activities.”</text>
      </level>
    </level>
    <level label="k">
      <text>If a consumer reporting agency violates a security freeze by releasing a consumer’s consumer report subject to a security freeze or any information derived from a consumer’s consumer report subject to a security freeze without authorization, the consumer reporting agency, within 5 business days after discovering or being notified of the release, shall notify the consumer in writing of:</text>
      <level label="1">
        <text>The specific information released; and</text>
      </level>
      <level label="2">
        <text>The name and address of, or other available contact information for, the recipient of the consumer report or the information released.</text>
      </level>
    </level>
    <level label="l">
      <text>The exclusive remedy for a violation of subsection (e)(2)(ii) of this section shall be a complaint filed with the Commissioner under  § 14–1225 of this subtitle.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1212.2" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <level label="1">
        <text>In this section the following words have the meanings indicated.</text>
      </level>
      <level label="2">
        <text>“Protected consumer” means an individual who is:</text>
        <level label="i">
          <text>Under the age of 16 years;</text>
        </level>
        <level label="ii">
          <text>An incapacitated person or a protected person for whom a guardian or conservator has been appointed in accordance with Title 13 of the Estates and Trusts Article;</text>
        </level>
        <level label="iii">
          <text>85 years old or older;</text>
        </level>
        <level label="iv">
          <text>A service member; or</text>
        </level>
        <level label="v">
          <text>An  incarcerated person in a State correctional facility.</text>
        </level>
      </level>
      <level label="3">
        <text>“Record” means a compilation of information that:</text>
        <level label="i">
          <text>Identifies a protected consumer;</text>
        </level>
        <level label="ii">
          <text>Is created by a consumer reporting agency solely for the purpose of complying with this section; and</text>
        </level>
        <level label="iii">
          <text>May not be created or used to consider the protected consumer’s credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living for any purpose listed in § 14–1201(e)(1) of this subtitle.</text>
        </level>
      </level>
      <level label="4">
        <text>“Representative” means a person who provides to a consumer reporting agency sufficient proof of authority to act on behalf of a protected consumer.</text>
      </level>
      <level label="5">
        <text>“Security freeze” means:</text>
        <level label="i">
          <text>If a consumer reporting agency does not have a file pertaining to a protected consumer, a restriction that:</text>
          <level label="1">
            <text>Is placed on the protected consumer’s record in accordance with this section; and</text>
          </level>
          <level label="2">
            <text>Prohibits the consumer reporting agency from releasing the protected consumer’s record except as provided in this section; or</text>
          </level>
        </level>
        <level label="ii">
          <text>If a consumer reporting agency has a file pertaining to the protected consumer, a restriction that:</text>
          <level label="1">
            <text>Is placed on the protected consumer’s consumer report in accordance with this section; and</text>
          </level>
          <level label="2">
            <text>Prohibits the consumer reporting agency from releasing the protected consumer’s consumer report or any information derived from the protected consumer’s consumer report except as provided in this section.</text>
          </level>
        </level>
      </level>
      <level label="6">
        <level label="i">
          <text>“Sufficient proof of authority” means documentation that shows a representative has authority to act on behalf of a protected consumer.</text>
        </level>
        <level label="ii">
          <text>“Sufficient proof of authority” includes:</text>
          <level label="1">
            <text>An order issued by a court of law;</text>
          </level>
          <level label="2">
            <text>A lawfully executed and valid power of attorney; and</text>
          </level>
          <level label="3">
            <text>A written, notarized statement signed by a representative that expressly describes the authority of the representative to act on behalf of a protected consumer.</text>
          </level>
        </level>
      </level>
      <level label="7">
        <level label="i">
          <text>“Sufficient proof of identification” means information or documentation that identifies a protected consumer or a representative of a protected consumer.</text>
        </level>
        <level label="ii">
          <text>“Sufficient proof of identification” includes:</text>
          <level label="1">
            <text>A Social Security number or a copy of a Social Security card issued by the Social Security Administration;</text>
          </level>
          <level label="2">
            <text>A certified or official copy of a birth certificate issued by the entity authorized to issue the birth certificate;</text>
          </level>
          <level label="3">
            <text>A copy of a driver’s license, an identification card issued by the Motor Vehicle Administration, or any other government–issued identification; or</text>
          </level>
          <level label="4">
            <text>A copy of a bill, including a bill for telephone, sewer, septic tank, water, electric, oil, or natural gas services, that shows a name and home address.</text>
          </level>
        </level>
      </level>
    </level>
    <level label="b">
      <text>This section does not apply to the use of a protected consumer’s consumer report or record by:</text>
      <level label="1">
        <text>A person administering a credit file monitoring subscription service to which:</text>
        <level label="i">
          <text>The protected consumer has subscribed; or</text>
        </level>
        <level label="ii">
          <text>The representative of the protected consumer has subscribed on behalf of the protected consumer;</text>
        </level>
      </level>
      <level label="2">
        <text>A person providing the protected consumer or the protected consumer’s representative with a copy of the protected consumer’s consumer report on request of the protected consumer or the protected consumer’s representative; or</text>
      </level>
      <level label="3">
        <text>An entity listed in § 14–1212.1(b)(2)(i) or (ii) or (c)(5) of this subtitle.</text>
      </level>
    </level>
    <level label="c">
      <level label="1">
        <text>A consumer reporting agency shall place a security freeze for a protected consumer if:</text>
        <level label="i">
          <text>The consumer reporting agency receives a request from the protected consumer’s representative for the placement of the security freeze under this section; and</text>
        </level>
        <level label="ii">
          <text>The protected consumer’s representative:</text>
          <level label="1">
            <text>Submits the request to the consumer reporting agency at the address or other point of contact and in the manner specified by the consumer reporting agency;</text>
          </level>
          <level label="2">
            <text>Provides to the consumer reporting agency sufficient proof of identification of the protected consumer and the representative; and</text>
          </level>
          <level label="3">
            <text>Provides to the consumer reporting agency sufficient proof of authority to act on behalf of the protected consumer.</text>
          </level>
        </level>
      </level>
      <level label="2">
        <text>If a consumer reporting agency does not have a file pertaining to a protected consumer when the consumer reporting agency receives a request under paragraph (1) of this subsection, the consumer reporting agency shall create a record for the protected consumer.</text>
      </level>
    </level>
    <level label="d">
      <text>Within 30 days after receiving a request that meets the requirements of subsection (c)(1) of this section, a consumer reporting agency shall place a security freeze for the protected consumer.</text>
    </level>
    <level label="e">
      <text>Unless a security freeze for a protected consumer is removed in accordance with subsection (g) or (j) of this section, a consumer reporting agency may not release the protected consumer’s consumer report, any information derived from the protected consumer’s consumer report, or any record created for the protected consumer.</text>
    </level>
    <level label="f">
      <text>A security freeze for a protected consumer placed under subsection (d) of this section shall remain in effect until:</text>
      <level label="1">
        <text>The protected consumer or the protected consumer’s representative requests the consumer reporting agency to remove the security freeze in accordance with subsection (g) of this section; or</text>
      </level>
      <level label="2">
        <text>The security freeze is removed in accordance with subsection (j) of this section.</text>
      </level>
    </level>
    <level label="g">
      <text>If a protected consumer or a protected consumer’s representative wishes to remove a security freeze for the protected consumer, the protected consumer or the protected consumer’s representative shall:</text>
      <level label="1">
        <text>Submit a request for the removal of the security freeze to the consumer reporting agency at the address or other point of contact and in the manner specified by the consumer reporting agency; and</text>
      </level>
      <level label="2">
        <text>Provide to the consumer reporting agency:</text>
        <level label="i">
          <text>In the case of a request by the protected consumer:</text>
          <level label="1">
            <text>Proof that the sufficient proof of authority for the protected consumer’s representative to act on behalf of the protected consumer is no longer valid; and</text>
          </level>
          <level label="2">
            <text>Sufficient proof of identification of the protected consumer; or</text>
          </level>
        </level>
        <level label="ii">
          <text>In the case of a request by the representative of a protected consumer:</text>
          <level label="1">
            <text>Sufficient proof of identification of the protected consumer and the representative; and</text>
          </level>
          <level label="2">
            <text>Sufficient proof of authority to act on behalf of the protected consumer.</text>
          </level>
        </level>
      </level>
    </level>
    <level label="h">
      <text>Within 30 days after receiving a request that meets the requirements of subsection (g) of this section, the consumer reporting agency shall remove the security freeze for the protected consumer.</text>
    </level>
    <level label="i">
      <text>A consumer reporting agency may not charge a fee for any service performed under this section.</text>
    </level>
    <level label="j">
      <text>A consumer reporting agency may remove a security freeze for a protected consumer or delete a record of a protected consumer if the security freeze was placed or the record was created based on a material misrepresentation of fact by the protected consumer or the protected consumer’s representative.</text>
    </level>
    <level label="k">
      <text>Notwithstanding any other provision of law, the exclusive remedy for a violation of this section shall be a complaint filed with the Commissioner under  § 14–1225 of this subtitle.</text>
    </level>
    <level label="a">
      <level label="1">
        <text>In this section the following words have the meanings indicated.</text>
      </level>
      <level label="2">
        <text>“Protected consumer” means an individual who is:</text>
        <level label="i">
          <text>Under the age of 16 years;</text>
        </level>
        <level label="ii">
          <text>An incapacitated person or a protected person for whom a guardian or conservator has been appointed in accordance with Title 13 of the Estates and Trusts Article;</text>
        </level>
        <level label="iii">
          <text>85 years old or older;</text>
        </level>
        <level label="iv">
          <text>An eligible service member; or</text>
        </level>
        <level label="v">
          <text>An incarcerated person in a State correctional facility.</text>
        </level>
      </level>
      <level label="3">
        <text>“Record” means a compilation of information that:</text>
        <level label="i">
          <text>Identifies a protected consumer;</text>
        </level>
        <level label="ii">
          <text>Is created by a consumer reporting agency solely for the purpose of complying with this section; and</text>
        </level>
        <level label="iii">
          <text>May not be created or used to consider the protected consumer’s credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living for any purpose listed in § 14–1201(e)(1) of this subtitle.</text>
        </level>
      </level>
      <level label="4">
        <text>“Representative” means a person who provides to a consumer reporting agency sufficient proof of authority to act on behalf of a protected consumer.</text>
      </level>
      <level label="5">
        <text>“Security freeze” means:</text>
        <level label="i">
          <text>If a consumer reporting agency does not have a file pertaining to a protected consumer, a restriction that:</text>
          <level label="1">
            <text>Is placed on the protected consumer’s record in accordance with this section; and</text>
          </level>
          <level label="2">
            <text>Prohibits the consumer reporting agency from releasing the protected consumer’s record except as provided in this section; or</text>
          </level>
        </level>
        <level label="ii">
          <text>If a consumer reporting agency has a file pertaining to the protected consumer, a restriction that:</text>
          <level label="1">
            <text>Is placed on the protected consumer’s consumer report in accordance with this section; and</text>
          </level>
          <level label="2">
            <text>Prohibits the consumer reporting agency from releasing the protected consumer’s consumer report or any information derived from the protected consumer’s consumer report except as provided in this section.</text>
          </level>
        </level>
      </level>
      <level label="6">
        <level label="i">
          <text>“Sufficient proof of authority” means documentation that shows a representative has authority to act on behalf of a protected consumer.</text>
        </level>
        <level label="ii">
          <text>“Sufficient proof of authority” includes:</text>
          <level label="1">
            <text>An order issued by a court of law;</text>
          </level>
          <level label="2">
            <text>A lawfully executed and valid power of attorney; and</text>
          </level>
          <level label="3">
            <text>A written, notarized statement signed by a representative that expressly describes the authority of the representative to act on behalf of a protected consumer.</text>
          </level>
        </level>
      </level>
      <level label="7">
        <level label="i">
          <text>“Sufficient proof of identification” means information or documentation that identifies a protected consumer or a representative of a protected consumer.</text>
        </level>
        <level label="ii">
          <text>“Sufficient proof of identification” includes:</text>
          <level label="1">
            <text>A Social Security number or a copy of a Social Security card issued by the Social Security Administration;</text>
          </level>
          <level label="2">
            <text>A certified or official copy of a birth certificate issued by the entity authorized to issue the birth certificate;</text>
          </level>
          <level label="3">
            <text>A copy of a driver’s license, an identification card issued by the Motor Vehicle Administration, or any other government–issued identification; or</text>
          </level>
          <level label="4">
            <text>A copy of a bill, including a bill for telephone, sewer, septic tank, water, electric, oil, or natural gas services, that shows a name and home address.</text>
          </level>
        </level>
      </level>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1212.3" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <level label="1">
        <text>In this section the following words have the meanings indicated.</text>
      </level>
      <level label="2">
        <text>“Department” means the Department of Human Services.</text>
      </level>
      <level label="3">
        <text>“Foster care” has the meaning stated in § 5–501(c) of the Family Law Article.</text>
      </level>
      <level label="4">
        <text>“Local department” means:</text>
        <level label="i">
          <text>A local department of social services created or continued in a county of the State or in Baltimore City under § 3–201 of the Human Services Article; or</text>
        </level>
        <level label="ii">
          <text>In Montgomery County, the Montgomery County Department of Health and Human Services.</text>
        </level>
      </level>
      <level label="5">
        <text>“Protected consumer” means an individual who:</text>
        <level label="i">
          <text>Is in the custody of a local department; and</text>
        </level>
        <level label="ii">
          <text>Has been placed in a foster care setting.</text>
        </level>
      </level>
      <level label="6">
        <text>“Record” means a compilation of information that:</text>
        <level label="i">
          <text>Identifies a protected consumer;</text>
        </level>
        <level label="ii">
          <text>Is created by a consumer reporting agency solely for the purpose of complying with this section; and</text>
        </level>
        <level label="iii">
          <text>May not be created or used to consider the protected consumer’s creditworthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living for any purpose listed in § 14–1201(e)(1) of this subtitle.</text>
        </level>
      </level>
      <level label="7">
        <level label="i">
          <text>“Representative” means a person who provides to a consumer reporting agency sufficient proof of authority to act on behalf of a protected consumer.</text>
        </level>
        <level label="ii">
          <text>“Representative” includes a local department.</text>
        </level>
      </level>
      <level label="8">
        <text>“Security freeze” means:</text>
        <level label="i">
          <text>If a consumer reporting agency does not have a file pertaining to a protected consumer, a restriction that:</text>
          <level label="1">
            <text>Is placed on the protected consumer’s record in accordance with this section; and</text>
          </level>
          <level label="2">
            <text>Prohibits the consumer reporting agency from releasing the protected consumer’s record except as provided in this section; or</text>
          </level>
        </level>
        <level label="ii">
          <text>If a consumer reporting agency has a file pertaining to the protected consumer, a restriction that:</text>
          <level label="1">
            <text>Is placed on the protected consumer’s consumer report in accordance with this section; and</text>
          </level>
          <level label="2">
            <text>Prohibits the consumer reporting agency from releasing the protected consumer’s consumer report or any information derived from the protected consumer’s consumer report except as provided in this section.</text>
          </level>
        </level>
      </level>
      <level label="9">
        <level label="i">
          <text>“Sufficient proof of identification” means information or documentation that identifies a protected consumer or a representative of a protected consumer.</text>
        </level>
        <level label="ii">
          <text>“Sufficient proof of identification” includes:</text>
          <level label="1">
            <text>A Social Security number or a copy of a Social Security card issued by the Social Security Administration;</text>
          </level>
          <level label="2">
            <text>A certified or official copy of a birth certificate issued by the entity authorized to issue the birth certificate;</text>
          </level>
          <level label="3">
            <text>A copy of a driver’s license, an identification card issued by the Motor Vehicle Administration, or any other government–issued identification; or</text>
          </level>
          <level label="4">
            <text>A copy of a bill, including a bill for telephone, sewer, septic tank, water, electric, oil, or natural gas services, that shows a name and home address.</text>
          </level>
        </level>
      </level>
    </level>
    <level label="b">
      <text>This section does not apply to the use of a protected consumer’s consumer report or record by:</text>
      <level label="1">
        <text>A person administering a credit file monitoring subscription service to which:</text>
        <level label="i">
          <text>The protected consumer has subscribed; or</text>
        </level>
        <level label="ii">
          <text>The representative of the protected consumer has subscribed on behalf of the protected consumer;</text>
        </level>
      </level>
      <level label="2">
        <text>A person providing the protected consumer or the protected consumer’s representative a copy of the protected consumer’s consumer report on request of the protected consumer or the protected consumer’s representative; or</text>
      </level>
      <level label="3">
        <text>An entity listed in § 14–1212.1(b)(2)(i) or (ii) or (c)(5) of this subtitle.</text>
      </level>
    </level>
    <level label="c">
      <level label="1">
        <text>A consumer reporting agency shall place a security freeze for a protected consumer if the consumer reporting agency receives a request from the Department for the placement of the security freeze as provided in subsection (j) of this section.</text>
      </level>
      <level label="2">
        <text>The Department shall submit the request to the consumer reporting agency by electronic transmission to the electronic mail address or other point of contact in the manner specified by the consumer reporting agency.</text>
      </level>
      <level label="3">
        <text>If a consumer reporting agency does not have a file pertaining to a protected consumer when the consumer reporting agency receives a request under subsection (j) of this section, the consumer reporting agency shall create a record for the protected consumer.</text>
      </level>
      <level label="4">
        <text>If a consumer reporting agency has a file pertaining to a protected consumer, the local department shall act as the protected consumer’s representative to resolve any issues with the file.</text>
      </level>
    </level>
    <level label="d">
      <text>Within 30 days after receiving a request that meets the requirements of subsection (c) of this section, a consumer reporting agency shall place a security freeze for the protected consumer.</text>
    </level>
    <level label="e">
      <text>Unless a security freeze for a protected consumer is removed in accordance with subsection (g) or (k) of this section, a consumer reporting agency may not release the protected consumer’s consumer report, any information derived from the protected consumer’s consumer report, or any record created for the protected consumer.</text>
    </level>
    <level label="f">
      <text>A security freeze for a protected consumer placed under subsection (d) of this section shall remain in effect until:</text>
      <level label="1">
        <text>The protected consumer or the Department requests the consumer reporting agency to remove the security freeze in accordance with subsection (g) of this section; or</text>
      </level>
      <level label="2">
        <text>The security freeze is removed in accordance with subsection (k) of this section.</text>
      </level>
    </level>
    <level label="g">
      <text>If a protected consumer or the Department wishes to remove a security freeze for the protected consumer, the protected consumer or the Department shall:</text>
      <level label="1">
        <text>Submit a request for the removal of the security freeze to the consumer reporting agency at the address or other point of contact in the manner specified by the consumer reporting agency; and</text>
      </level>
      <level label="2">
        <text>Provide to the consumer reporting agency:</text>
        <level label="i">
          <text>In the case of a request by the protected consumer:</text>
          <level label="1">
            <text>Proof that the authority of the Department to act on behalf of the protected consumer is no longer valid; and</text>
          </level>
          <level label="2">
            <text>Sufficient proof of identification of the protected consumer; or</text>
          </level>
        </level>
        <level label="ii">
          <text>In the case of a request by the Department, sufficient proof of identification of the protected consumer.</text>
        </level>
      </level>
    </level>
    <level label="h">
      <text>Within 30 days after receiving a request that meets the requirements of subsection (g) of this section, the consumer reporting agency shall remove the security freeze for the protected consumer.</text>
    </level>
    <level label="i">
      <text>A consumer reporting agency may not charge a fee for any service performed under this section.</text>
    </level>
    <level label="j">
      <level label="1">
        <text>At least annually, the Department shall send to each consumer reporting agency by electronic transmission a list of children who are in the custody of a local department and have been placed in a foster care setting for the first time.</text>
      </level>
      <level label="2">
        <text>The Department shall request a security freeze for each child on the list specified under paragraph (1) of this subsection on behalf of the protected consumer.</text>
      </level>
      <level label="3">
        <text>The Department may enter into an agreement with a consumer reporting agency concerning the transmission of information between the Department and a consumer reporting agency to facilitate the implementation of this subsection.</text>
      </level>
    </level>
    <level label="k">
      <text>A consumer reporting agency may remove a security freeze for a protected consumer or delete a record of a protected consumer if the security freeze was placed or the record was created based on a material misrepresentation of fact by the protected consumer or the protected consumer’s representative.</text>
    </level>
    <level label="l">
      <text>Notwithstanding any other provision of law, the exclusive remedy for a violation of this section shall be a complaint filed with the Commissioner under § 14–1225 of this subtitle.</text>
    </level>
    <level label="m">
      <level label="1">
        <text>On the entry of an order for the adoption of a child who was in the custody of a local department under Title 5 of the Family Law Article, the Department shall provide notice to the adoptive parent of the provisions of § 14–1212.2 of this subtitle relating to the authority of the adoptive parent to request a security freeze by consumer reporting agencies.</text>
      </level>
      <level label="2">
        <text>The Department shall notify a protected consumer who becomes an adult of the provisions of § 14–1212.2 of this subtitle, including providing contact information of organizations that may provide assistance to the protected consumer in removing a security freeze.</text>
      </level>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1213" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <level label="1">
        <text>In this section, “medical debt” means debt owed by a consumer to:</text>
        <level label="i">
          <text>A person whose primary business is providing medical services, products, or devices; or</text>
        </level>
        <level label="ii">
          <text>The person’s agent or assignee for the provision of medical services, products, or devices.</text>
        </level>
      </level>
      <level label="2">
        <text>“Medical debt” includes medical bills that:</text>
        <level label="i">
          <text>Are not past due; or</text>
        </level>
        <level label="ii">
          <text>Have already been paid.</text>
        </level>
      </level>
      <level label="3">
        <text>“Medical debt” does not include debt charged to a credit card unless the credit card is issued under an open–end or closed–end credit plan offered solely for the payment of health care services.</text>
      </level>
    </level>
    <level label="b">
      <level label="1">
        <text>A consumer reporting agency may not:</text>
        <level label="i">
          <text>Make, create, or furnish any consumer report containing, incorporating, or reflecting:</text>
          <level label="1">
            <text>Any adverse information that the consumer reporting agency knows or should know relates to medical debt incurred by the consumer; or</text>
          </level>
          <level label="2">
            <text>Any collection action against a consumer to collect medical debt; or</text>
          </level>
        </level>
        <level label="ii">
          <text>Maintain in a file on a consumer any information relating to:</text>
          <level label="1">
            <text>Medical debt incurred by the consumer; or</text>
          </level>
          <level label="2">
            <text>Any collection action against the consumer to collect medical debt.</text>
          </level>
        </level>
      </level>
      <level label="2">
        <text>The prohibitions established under paragraph (1) of this subsection apply regardless of when medical debt was incurred by a consumer.</text>
      </level>
    </level>
    <level label="c">
      <text>A person may not use medical debt information included in a consumer report to make a determination regarding the creditworthiness of the consumer.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1215" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <text>A consumer reporting agency shall register each year with the Commissioner under this subtitle. </text>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1216" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>To submit a registration, a consumer reporting agency shall:</text>
      <level label="1">
        <text>Submit to the Commissioner a registration on the form that the Commissioner provides;</text>
      </level>
      <level label="2">
        <text>Unless granted an exemption by the Commissioner, file with the Commissioner a bond or bond alternative as required under § 14–1217 of this subtitle; and</text>
      </level>
      <level label="3">
        <text>Fulfill any other requirements for registration.</text>
      </level>
    </level>
    <level label="b">
      <text>The registration shall include any information that the Commissioner requires by regulation.</text>
    </level>
    <level label="c">
      <text>A registration is not complete unless it meets the requirements of subsections (a) and (b) of this section.</text>
    </level>
    <level label="d">
      <text>Except as provided in § 14–1226 of this subtitle, all fees and other revenues collected under this subtitle shall be deposited into the Non–Depository Special Fund established under § 2–120 of the Financial Institutions Article.</text>
    </level>
    <level label="e">
      <text>The Commissioner may require a consumer reporting agency to register through NMLS or through other means specified by the Commissioner by regulation.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1217" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>Unless the Commissioner grants an exemption in accordance with subsection (b)(9) of this section and except as provided in subsection (c) of this section, with a new or renewal registration filed on or after June 1, 2019, a consumer reporting agency shall file a surety bond or irrevocable letter of credit with the Commissioner.</text>
    </level>
    <level label="b">
      <level label="1">
        <text>The bond shall run to the Commissioner, as obligee, for the benefit of:</text>
        <level label="i">
          <text>The State;</text>
        </level>
        <level label="ii">
          <text>Any consumer who is injured by a violation of this subtitle committed by a consumer reporting agency; and</text>
        </level>
        <level label="iii">
          <text>Any consumer who suffers actual damages as a result of the breach of the security of a system experienced by a consumer reporting agency.</text>
        </level>
      </level>
      <level label="2">
        <text>The bond shall be:</text>
        <level label="i">
          <text>In an amount not exceeding $1,000,000, as determined by the Commissioner by regulation;</text>
        </level>
        <level label="ii">
          <text>Issued by a surety company that:</text>
          <level label="1">
            <text>Is authorized to do business in the State; and</text>
          </level>
          <level label="2">
            <text>Holds a certificate of authority issued by the Maryland Insurance Commissioner; and</text>
          </level>
        </level>
        <level label="iii">
          <text>Conditioned that the consumer reporting agency shall comply with all State and federal laws and regulations governing consumer reporting agencies.</text>
        </level>
      </level>
      <level label="3">
        <text>The liability of the surety:</text>
        <level label="i">
          <text>Shall be continuous;</text>
        </level>
        <level label="ii">
          <text>May not be aggregated or cumulative, whether or not the bond is renewed, continued, replaced, or modified;</text>
        </level>
        <level label="iii">
          <text>May not be determined by adding together the penal sum of the bond, or any part of the penal sum of the bond, in existence at any two or more points in time;</text>
        </level>
        <level label="iv">
          <text>Shall be considered to be one continuous obligation, regardless of increases or decreases in the penal sum of the bond;</text>
        </level>
        <level label="v">
          <text>May not be affected by:</text>
          <level label="1">
            <text>The insolvency or bankruptcy of the consumer reporting agency;</text>
          </level>
          <level label="2">
            <text>Any misrepresentation, breach of warranty, failure to pay a premium, or any other act or omission of the consumer reporting agency or an agent of the consumer reporting agency; or</text>
          </level>
          <level label="3">
            <text>The suspension of the consumer reporting agency’s registration;</text>
          </level>
        </level>
        <level label="vi">
          <text>May not require an administrative enforcement action by the Commissioner as a prerequisite to liability; and</text>
        </level>
        <level label="vii">
          <text>Shall continue for 3 years after the later of the date on which:</text>
          <level label="1">
            <text>The bond is canceled; or</text>
          </level>
          <level label="2">
            <text>The consumer reporting agency, for any reason, ceases to be registered.</text>
          </level>
        </level>
      </level>
      <level label="4">
        <level label="i">
          <text>A bond may be canceled by the surety or the consumer reporting agency by giving notice of cancellation to the Commissioner.</text>
        </level>
        <level label="ii">
          <text>Notice under subparagraph (i) of this paragraph shall:</text>
          <level label="1">
            <text>Be in writing; and</text>
          </level>
          <level label="2">
            <text>Be sent by certified mail, return receipt requested.</text>
          </level>
        </level>
        <level label="iii">
          <text>A cancellation of a bond under this paragraph is not effective until 90 days after receipt of a notice of cancellation by the Commissioner.</text>
        </level>
      </level>
      <level label="5">
        <text>A claim against the bond may be filed with the surety by:</text>
        <level label="i">
          <text>A claimant; or</text>
        </level>
        <level label="ii">
          <text>The Commissioner for the benefit of a claimant or the State.</text>
        </level>
      </level>
      <level label="6">
        <text>If the amount of claims against a bond exceeds the amount of the bond, the surety:</text>
        <level label="i">
          <text>Shall pay the amount of the bond to the Commissioner for pro rata distribution to claimants; and</text>
        </level>
        <level label="ii">
          <text>Is relieved of liability under the bond.</text>
        </level>
      </level>
      <level label="7">
        <text>If the penal amount of a bond is reduced by payment of a claim or judgment, the consumer reporting agency shall file a new or additional bond with the Commissioner.</text>
      </level>
      <level label="8">
        <text>A penalty imposed against a consumer reporting agency under § 14–1226 of this subtitle may be collected and paid from the proceeds of a bond required under this section.</text>
      </level>
      <level label="9">
        <text>In granting an exemption from the bonding requirement under subsection (a) of this section, the Commissioner shall consider the conditions the Commissioner establishes by regulation.</text>
      </level>
      <level label="10">
        <text>In determining the amount of the bond under paragraph (2)(i) of this subsection, the Commissioner shall consider the factors the Commissioner establishes by regulation.</text>
      </level>
    </level>
    <level label="c">
      <level label="1">
        <text>In lieu of the bonding requirement under subsection (a) of this section, a consumer reporting agency may file an irrevocable letter of credit from a financial institution insured by the Federal Deposit Insurance Corporation with the Commissioner.</text>
      </level>
      <level label="2">
        <text>The irrevocable letter of credit shall be in an amount equal to the bond required under subsection (b) of this section.</text>
      </level>
    </level>
    <level label="d">
      <text>The Commissioner shall adopt regulations establishing:</text>
      <level label="1">
        <text>The conditions under which the Commissioner may grant to a consumer reporting agency an exemption from the bonding requirement under subsection (a) of this section; and</text>
      </level>
      <level label="2">
        <text>The factors the Commissioner shall consider in determining the amount of the bond under subsection (b)(2)(i) of this section.</text>
      </level>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1218" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <level label="1">
        <text>A consumer who has reason to believe that this subtitle, or any other law regulating consumer credit reporting, has been violated by a person may file with the Commissioner a written complaint setting forth the details of the alleged violation.</text>
      </level>
      <level label="2">
        <text>The Commissioner may initiate an investigation if the Commissioner has reason to believe that this subtitle, or any other law regulating consumer credit reporting, has been violated.</text>
      </level>
    </level>
    <level label="b">
      <text>After receipt of a written complaint or initiating an investigation under this section, the Commissioner may inspect the books, records, letters, and contracts of a consumer reporting agency, and of each person who has furnished information to the consumer reporting agency relating to the specific written complaint.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1221" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>Any consumer reporting agency or user of information which willfully fails to comply with any requirement imposed under this subtitle with respect to any consumer is liable to that consumer in an amount equal to the sum of:</text>
      <level label="1">
        <text>Any actual damages sustained by the consumer as a result of the failure;</text>
      </level>
      <level label="2">
        <text>Such amount of punitive damages as the court may allow; and</text>
      </level>
      <level label="3">
        <text>In the case of any successful action to enforce any liability under this section, the costs of the action together with reasonable attorney’s fees as determined by the court.</text>
      </level>
    </level>
    <level label="b">
      <text>Any consumer reporting agency or user of information which is negligent in failing to comply with any requirement imposed under this subtitle with respect to any consumer is liable to that consumer in an amount equal to the sum of:</text>
      <level label="1">
        <text>Any actual damages sustained by the consumer as a result of the failure; and</text>
      </level>
      <level label="2">
        <text>In the case of any successful action to enforce any liability under this section, the costs of the action together with reasonable attorney’s fees as determined by the court.</text>
      </level>
    </level>
    <level label="c">
      <text>A person who furnishes information to a consumer reporting agency or a user of information has no liability under this subtitle for any failure to comply with any requirement imposed under this subtitle with respect to any consumer if, within 30 days after discovering such failure to comply and prior to institution of an action under this subtitle or the receipt of written notice of the failure to comply from the consumer, such person or user notifies the consumer of the failure to comply and makes whatever adjustments are necessary to correct the noncompliance.</text>
    </level>
    <level label="d">
      <text>A person who furnishes information to a consumer reporting agency or a user of information has no liability under this subtitle for any failure to comply with any requirement imposed under this subtitle where such person or user:</text>
      <level label="1">
        <text>Unintentionally and in good faith fails to comply with any requirement imposed under this subtitle; and</text>
      </level>
      <level label="2">
        <text>Makes whatever adjustments are necessary to correct the noncompliance within 30 days after such person or user receives written notice of the failure.</text>
      </level>
    </level>
    <level label="e">
      <text>A person who furnishes information to a consumer reporting agency or a user of information may not be held liable in an action brought under this subtitle for any failure to comply with any requirement imposed under this subtitle if such person or user shows by a preponderance of the evidence that the failure to comply was unintentional and resulted from a bona fide error, notwithstanding the maintenance of procedures reasonably adapted to avoid any such error.</text>
    </level>
    <level label="f">
      <text>The burden shall be on the person who furnishes information to a consumer reporting agency or user of information to show that the failure to comply with any requirement under this subtitle was unintentional and in good faith.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1222" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <text>An action to enforce any liability created under this subtitle may be brought within two years from the date on which the liability arises, except that where a defendant has materially and willfully misrepresented any information required under this subtitle to be disclosed to an individual and the information so misrepresented is material to the establishment of the defendant’s liability to that individual under this subtitle, the action may be brought at any time within two years after discovery by the individual of the misrepresentation.</text>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1223" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <text>Any person who knowingly and willfully obtains information on a consumer from a consumer reporting agency under false pretenses shall be fined not more than $5,000 or imprisoned not more than one year or both.</text>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1224" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <text>Any officer or employee of a consumer reporting agency who knowingly and willfully provides information concerning an individual from the agency’s files to a person not authorized to receive that information shall be fined not more than $5,000 or imprisoned not more than one year or both.</text>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1225" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>Any consumer who has reason to believe that this subtitle, or any other law regulating consumer credit reporting, has been violated by any person may file with the Commissioner a complaint setting forth the details of an alleged violation.</text>
    </level>
    <level label="b">
      <text>After receipt of the complaint, the Commissioner may inspect the pertinent books, records, letters and contracts of any agency, and of any person who has furnished information to the agency relating to the specific written complaint.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1226" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <text>The Commissioner, in addition to taking any other action authorized by law, may:</text>
      <level label="1">
        <text>Hold a hearing on the complaint at a time and place in this State reasonably convenient to the parties involved;</text>
      </level>
      <level label="2">
        <text>Subpoena and take depositions of witnesses;</text>
      </level>
      <level label="3">
        <text>Conduct investigations that the Commissioner considers necessary;</text>
      </level>
      <level label="4">
        <text>Administer oaths;</text>
      </level>
      <level label="5">
        <text>Issue orders for compliance with this subtitle; and</text>
      </level>
      <level label="6">
        <text>Issue cease and desist orders, if after a hearing the Commissioner finds a violation of this subtitle.</text>
      </level>
    </level>
    <level label="b">
      <level label="1">
        <text>Instead of or in addition to any other action the Commissioner may take under this section or any other provision of law, the Commissioner may impose a civil penalty not exceeding:</text>
        <level label="i">
          <text>$1,000 for a first violation; and</text>
        </level>
        <level label="ii">
          <text>$2,500 for each subsequent violation.</text>
        </level>
      </level>
      <level label="2">
        <text>In determining the amount of civil penalty to be imposed under this subsection, the Commissioner shall consider:</text>
        <level label="i">
          <text>The seriousness of the violation;</text>
        </level>
        <level label="ii">
          <text>The good faith of the violator;</text>
        </level>
        <level label="iii">
          <text>The violator’s history of previous violations;</text>
        </level>
        <level label="iv">
          <text>The deleterious effect of the violation on the public and the credit granting industry;</text>
        </level>
        <level label="v">
          <text>The assets and financial status of the violator; and</text>
        </level>
        <level label="vi">
          <text>Any other factors relevant to the determination of the financial penalty.</text>
        </level>
      </level>
      <level label="3">
        <text>The Commissioner shall pay all fines and penalties collected by the Commissioner under this subsection into the General Fund of the State.</text>
      </level>
    </level>
    <level label="c">
      <text>If a person fails to comply with any lawful order of the Commissioner or if any witness fails to appear and testify to any matter regarding which the witness may be lawfully interrogated, on petition of the Commissioner setting forth the facts, the circuit court of any county shall:</text>
      <level label="1">
        <text>Compel obedience to the requirements of the subpoena or order;</text>
      </level>
      <level label="2">
        <text>Compel the production of contracts, forms, files, and other evidence; and</text>
      </level>
      <level label="3">
        <text>Order compliance with any lawful order issued by the Commissioner.</text>
      </level>
    </level>
    <level label="d">
      <text>If a person fails, refuses, or neglects to comply with the order of the court, the court may punish that person for contempt of court.</text>
    </level>
    <level label="e">
      <text>The Administrative Procedure Act, including its provisions for judicial review of a final decision in a contested case, applies to proceedings before the Commissioner pursuant to this subtitle.</text>
    </level>
    <level label="f">
      <level label="1">
        <text>The Commissioner shall adopt regulations necessary to administer the provisions of this subtitle.</text>
      </level>
      <level label="2">
        <text>The regulations shall include procedures for:</text>
        <level label="i">
          <text>Achieving accuracy in information collected and maintained in consumer files;</text>
        </level>
        <level label="ii">
          <text>Developing a system to facilitate correction of information in a consumer file at each credit reporting agency on correction at one consumer reporting agency;</text>
        </level>
        <level label="iii">
          <text>Periodically distributing to the public a current listing of the names, addresses, and telephone numbers of consumer reporting agencies that maintain information or provide consumer reports on residents of the State; and</text>
        </level>
        <level label="iv">
          <text>Calculating the required bond amounts under this subtitle.</text>
        </level>
      </level>
    </level>
    <level label="g">
      <text>A  consumer reporting agency shall pay to the Commissioner a per–day fee set by the Commissioner for each of the Commissioner’s employees engaged in any investigation of the  consumer reporting agency conducted under this section that the Commissioner considers necessary.</text>
    </level>
  </section>
  <section article="gcl" article_name="Commercial Law" number="14-1227" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="12" subtitle_name="Consumer Credit Reporting Agencies">
    <level label="a">
      <level label="1">
        <text>The requirements under any federal law and Title 4, Subtitles 1 through 5 of the General Provisions Article regarding the privacy or confidentiality of information or material provided to NMLS, and any privilege arising under federal or state law, including the rules of any federal or state court with respect to that information or material, shall continue to apply to that information or material after the information or material has been disclosed to NMLS.</text>
      </level>
      <level label="2">
        <text>The information and material may be shared with all state and federal regulatory officials having authority over persons required to be registered under this subtitle, including the Financial Crimes Enforcement Network and the Office of Foreign Assets Control, without the loss of privilege or the loss of confidentiality protections provided by federal law or Title 4, Subtitles 1 through 5 of the General Provisions Article.</text>
      </level>
    </level>
    <level label="b">
      <text>The Commissioner may:</text>
      <level label="1">
        <text>Enter into information–sharing agreements with any federal or state regulatory agency having authority over consumer reporting agencies or with any federal or state law enforcement agency, including the Financial Crimes Enforcement Network and the Office of Foreign Assets Control, and any successor to these agencies if the agreements prohibit the agencies from disclosing any shared information without prior written consent from the Commissioner regarding disclosure of the particular information; and</text>
      </level>
      <level label="2">
        <text>Exchange information about a consumer reporting agency, including information obtained or generated during an investigation, with:</text>
        <level label="i">
          <text>Any federal or state regulatory agency having authority over consumer reporting agencies; or</text>
        </level>
        <level label="ii">
          <text>Any federal or state law enforcement agency.</text>
        </level>
      </level>
    </level>
    <level label="c">
      <text>Information or material that is subject to a privilege or confidentiality under subsection (a) of this section may not be subject to:</text>
      <level label="1">
        <text>Disclosure under any federal or state law governing the disclosure to the public of information held by an officer or agency of the federal government or a state that has received the information or material; or</text>
      </level>
      <level label="2">
        <text>Subpoena, discovery, or admission into evidence, in any private civil litigation or administrative process, unless, with respect to any privilege held by NMLS, the person to whom the information or material pertains waives, in whole or in part, that privilege.</text>
      </level>
    </level>
    <level label="d">
      <text>Any provisions of Title 4, Subtitles 1 through 5 of the General Provisions Article relating to the disclosure of any information or material described in subsection (a) of this section that are inconsistent with subsection (a) of this section shall be superseded by the requirements of this section.</text>
    </level>
    <level label="e">
      <text>This section does not apply to information or material relating to publicly adjudicated disciplinary and enforcement actions against a consumer reporting agency that is included in NMLS and designated for access by the public.</text>
    </level>
  </section>
</subtitle>