# Commercial Law (GCL)

## Title 14. Miscellaneous Consumer Protection Provisions

### Subtitle 22. Maryland Telephone Solicitations Act

#### Section 14-2202

(a) The provisions of this subtitle do not apply to a transaction:

  (1) Made in accordance with prior negotiations in the course of a visit by the consumer to a merchant operating a retail business establishment which has a fixed permanent location and where consumer goods are displayed or offered for sale on a continuing basis;

  (2) In which the person making the solicitation or the business enterprise for which the person is calling:

    (i) Has made a previous sale to the consumer; or

    (ii) Has a preexisting business relationship with the consumer;

  (3) Which is covered by the provisions of Subtitle 3 of this title;

  (4) In which:

    (i) The consumer may obtain a full refund for the return of undamaged and unused goods to the seller within 7 days of receipt by the consumer; and

    (ii) The seller will process the refund within 30 days of receipt of the returned merchandise by the consumer;

  (5) In which the consumer purchases goods or services pursuant to an examination of a television, radio, or print advertisement or a sample, brochure, catalogue, or other mailing material of the merchant that contains:

    (i) The name, address, and telephone number of the merchant;

    (ii) A description of the goods or services being sold; and

    (iii) Any limitations or restrictions that apply to the offer; or

  (6) In which the merchant is a bona fide charitable organization as defined in Sec. 6-101 of the Business Regulation Article.

(b) Notwithstanding subsection (a) of this section, this subtitle applies to any solicitation offering credit services where:

  (1) The consumer is required to call a telephone number;

  (2) The consumer is charged a separate toll fee for the call; and

  (3) The person making the solicitation receives any portion of the separate telephone toll fee paid by the consumer.

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Md. Code Ann., Com. Law (as displayed at mgaleg.maryland.gov, October 16, 2026)