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<section article="gcl" article_name="Commercial Law" number="14-3903" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="39" subtitle_name="Transparency in Consumer Arbitrations Act">
  <level label="a">
    <text>An arbitration organization subject to this subtitle shall collect, publish, and make available to the public the following information regarding each consumer arbitration for which it performed an arbitration activity during the preceding 5–year period:</text>
    <level label="1">
      <text>If the nonconsumer party is a corporation or other business entity, the name of that party;</text>
    </level>
    <level label="2">
      <text>Whether the dispute involved goods, services, real property, or credit;</text>
    </level>
    <level label="3">
      <text>The type of claim or cause of action alleged;</text>
    </level>
    <level label="4">
      <text>Whether the consumer or nonconsumer party was the prevailing party;</text>
    </level>
    <level label="5">
      <text>The number of times during the reporting period that the nonconsumer party has been a party in a consumer arbitration for which the arbitration organization performed an arbitration activity;</text>
    </level>
    <level label="6">
      <text>Whether the consumer party was represented by an attorney and, if so, the name of the attorney;</text>
    </level>
    <level label="7">
      <text>The date the arbitration organization received the demand for the consumer arbitration, the date the arbitrator was appointed, and the date of disposition by the arbitrator or arbitration organization;</text>
    </level>
    <level label="8">
      <text>If known, the type of disposition of the dispute, including withdrawal, abandonment, settlement, award after hearing, award without hearing, default, or dismissal without hearing;</text>
    </level>
    <level label="9">
      <text>The amount of the claim, the amount of the award, and any other relief granted;</text>
    </level>
    <level label="10">
      <text>The name of the arbitrator, the arbitrator’s total fee for conducting the consumer arbitration, and the percentage of the arbitrator’s fee allocated to each party; and</text>
    </level>
    <level label="11">
      <text>The address of the premises where the consumer arbitration was conducted.</text>
    </level>
  </level>
  <level label="b">
    <level label="1">
      <text>The information required under subsection (a) of this section:</text>
      <level label="i">
        <text>Shall be reported beginning on the first day of the month immediately following the month an arbitration organization becomes subject to this subtitle; and</text>
      </level>
      <level label="ii">
        <text>Shall be updated at least quarterly thereafter.</text>
      </level>
    </level>
    <level label="2">
      <text>An arbitration organization that becomes subject to this subtitle before July 1, 2016, shall report the information required under subsection (a) of this section to the extent it is available.</text>
    </level>
  </level>
  <level label="c">
    <text>The information required under subsection (a) of this section shall be made available to the public:</text>
    <level label="1">
      <text>In a computer–searchable format that:</text>
      <level label="i">
        <text>Is accessible at the Internet website of the arbitration organization; and</text>
      </level>
      <level label="ii">
        <text>May be downloaded without a fee; and</text>
      </level>
    </level>
    <level label="2">
      <text>In writing:</text>
      <level label="i">
        <text>On request; and</text>
      </level>
      <level label="ii">
        <text>At a fee that does not exceed the actual cost to the arbitration organization of copying the information.</text>
      </level>
    </level>
  </level>
</section>
