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<section article="gcl" article_name="Commercial Law" number="14-403" title_number="14" title_name="Miscellaneous Consumer Protection Provisions" subtitle_number="4" subtitle_name="Maryland Service Contracts and Consumer Products Guaranty Act">
  <level label="a">
    <text>A guarantor shall deliver to the first person guaranteed the following written information:</text>
    <level label="1">
      <text>The duration of the guaranty period measured by time or, if practical, by some measure of usage such as mileage;</text>
    </level>
    <level label="2">
      <text>Any reasonable and necessary maintenance required as a condition for the performance of the guaranty;</text>
    </level>
    <level label="3">
      <text>A recital of the guarantor’s obligations to the person guaranteed during the guaranty period;</text>
    </level>
    <level label="4">
      <text>The procedure which the person guaranteed should follow to obtain the repair or replacement of the malfunctioning or defective consumer product; and</text>
    </level>
    <level label="5">
      <text>Any means established by the guarantor for quick informal settlement of any guaranty dispute.</text>
    </level>
  </level>
  <level label="b">
    <text>Each service contract shall be in writing and shall specify:</text>
    <level label="1">
      <text>The duration of the service contract measured by time or, if practical, by some measure of usage;</text>
    </level>
    <level label="2">
      <text>Any reasonable and necessary maintenance required to be performed by the person guaranteed as a condition for the performance of the service contract;</text>
    </level>
    <level label="3">
      <text>The purchase price and terms of the service contract, including a recital of the provider’s obligations under the service contract;</text>
    </level>
    <level label="4">
      <text>The merchandise and services to be provided;</text>
    </level>
    <level label="5">
      <text>The procedures which the person guaranteed should follow to obtain the services under the service contract or to file a claim under the service contract;</text>
    </level>
    <level label="6">
      <text>Limitations, exceptions, or exclusions, if any, under the service contract;</text>
    </level>
    <level label="7">
      <text>The terms, restrictions, or conditions governing the cancellation of the service contract before the termination or expiration date of the service contract either by the provider or person guaranteed; and</text>
    </level>
    <level label="8">
      <text>Any means established by the provider for quick informal settlement of a service contract dispute.</text>
    </level>
  </level>
  <level label="c">
    <text>Within a reasonable time after the person guaranteed and the provider enter into a service contract, the provider shall deliver a copy of the service contract to the person guaranteed.</text>
  </level>
  <level label="d">
    <text>A service contract may be canceled by the person guaranteed:</text>
    <level label="1">
      <text>Within 20 days after receipt of the service contract if mailed to the person guaranteed;</text>
    </level>
    <level label="2">
      <text>Within 20 days after the date of delivery of the service contract if delivered to the person guaranteed at the time of sale; or</text>
    </level>
    <level label="3">
      <text>For a period of time not less than 20 days as specified in the service contract.</text>
    </level>
  </level>
  <level label="e">
    <text>If a service contract is canceled under subsection (d) of this section and a claim has not been made under the service contract prior to its cancellation, the service contract is void and the provider shall refund to the person guaranteed the full consideration paid for the service contract.</text>
  </level>
  <level label="f">
    <text>The right to void a service contract under subsection (e) of this section:</text>
    <level label="1">
      <text>Is not transferable;</text>
    </level>
    <level label="2">
      <text>Applies only to the original person guaranteed under the service contract; and</text>
    </level>
    <level label="3">
      <text>Applies only if a claim has not been made under the service contract prior to cancellation of the service contract.</text>
    </level>
  </level>
  <level label="g">
    <level label="1">
      <text>A provider shall pay or credit the account of a person guaranteed who has canceled a service contract under subsection (d) of this section the full consideration paid for the service contract within 45 days after the cancellation.</text>
    </level>
    <level label="2">
      <text>A provider that does not pay or credit the account of the person guaranteed in accordance with paragraph (1) of this subsection shall pay to the person guaranteed an amount equal to 10% of the value of the consideration paid for the service contract for each month that the refund is not paid or credited.</text>
    </level>
  </level>
</section>
