<?xml version='1.0' encoding='utf-8'?>
<subtitle article="gcs" title_number="3" subtitle_number="5" title_name="Division of Correction" subtitle_name="Maryland Correctional Enterprises">
  <section article="gcs" article_name="Correctional Services" number="3-501" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>In this subtitle the following words have the meanings indicated.</text>
    </level>
    <level label="b">
      <text>“Chief Executive Officer” means the Chief Executive Officer of Maryland Correctional Enterprises.</text>
    </level>
    <level label="c">
      <text>“Contracting unit” means a unit of State government that is:</text>
      <level label="1">
        <text>authorized to contract for goods and services; or</text>
      </level>
      <level label="2">
        <text>responsible for procurement of goods and services.</text>
      </level>
    </level>
    <level label="d">
      <text>“Management Council” means the Maryland Correctional Enterprises Management Council.</text>
    </level>
    <level label="e">
      <text>“Political subdivision” means a county, municipal corporation, or special taxing district.</text>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-502" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>The purpose of this subtitle is to establish a Maryland Correctional Enterprises organization in the Division that:</text>
    <level label="1">
      <text>is financially self–supporting, generates revenue for its operations and capital investments, and reimburses the Division at a reasonable rate for services exchanged between the Division and Maryland Correctional Enterprises;</text>
    </level>
    <level label="2">
      <text>provides meaningful work experiences for incarcerated individuals that are intended to allow incarcerated individuals to improve work habits, attitudes, and skills for the purpose of improving the employability of the incarcerated individuals on release;</text>
    </level>
    <level label="3">
      <text>seeks to develop industries that provide full–time work experience or rehabilitation programs for all eligible incarcerated individuals;</text>
    </level>
    <level label="4">
      <text>operates correctional industries in an environment that resembles as closely as possible the environment of private sector business operations; and</text>
    </level>
    <level label="5">
      <text>makes the Division responsible for and accountable to the Secretary and the Governor for the Maryland Correctional Enterprises program.</text>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-503" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>There is a Maryland Correctional Enterprises organization in the Division.</text>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-504" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>The Division may exercise any authority necessary to perform properly any of its duties or functions under this subtitle.</text>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-505" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>The Secretary shall appoint a Chief Executive Officer with the approval of the Management Council.</text>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-506" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <level label="1">
        <text>The Chief Executive Officer:</text>
        <level label="i">
          <text>shall determine the personnel requirements of Maryland Correctional Enterprises;</text>
        </level>
        <level label="ii">
          <text>is the appointing authority for all personnel of Maryland Correctional Enterprises; and</text>
        </level>
        <level label="iii">
          <text>may hire individuals and incarcerated individuals consistent with existing policies and procedures of Maryland Correctional Enterprises as of July 1, 2012.</text>
        </level>
      </level>
      <level label="2">
        <text>The number of positions for Maryland Correctional Enterprises shall be included within the total personnel allocations provided for the Department.</text>
      </level>
    </level>
    <level label="b">
      <text>Special appointment positions in Maryland Correctional Enterprises are managerial, supervisory, and confidential positions.</text>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-507" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>The Department shall include the budget for Maryland Correctional Enterprises in the Department’s budget.</text>
    </level>
    <level label="b">
      <level label="1">
        <text>Maryland Correctional Enterprises may establish a revolving fund to contain an amount that the Treasurer approves.</text>
      </level>
      <level label="2">
        <level label="i">
          <text>Subject to the provisions of subparagraph (ii) of this paragraph, the revolving fund may be used for general operating expenses and the purchase of capital assets.</text>
        </level>
        <level label="ii">
          <text>The revolving fund may be used to provide financial assistance, up to $250,000 in a fiscal year, to the Division of Correction to establish and operate employment readiness training programs and transitional services to rehabilitate incarcerated individuals currently or previously employed by Maryland Correctional Enterprises.</text>
        </level>
      </level>
      <level label="3">
        <text>The revolving fund established under paragraph (1) of this subsection is not subject to § 7–302 of the State Finance and Procurement Article.</text>
      </level>
      <level label="4">
        <text>Maryland Correctional Enterprises shall submit an annual statement to the Comptroller and the Treasurer that provides an accurate and detailed accounting of all receipts and disbursements from the revolving fund.</text>
      </level>
    </level>
    <level label="c">
      <text>General Fund money may be appropriated to Maryland Correctional Enterprises to be used for the direct expenses of training incarcerated individuals.</text>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-508" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>The Division shall:</text>
      <level label="1">
        <text>formulate an accounting and record system that at all times indicates the source, nature, and extent of purchases and sales of Maryland Correctional Enterprises; and</text>
      </level>
      <level label="2">
        <text>maintain accounting records and prepare financial statements in accordance with generally accepted accounting principles for enterprise fund type activities.</text>
      </level>
    </level>
    <level label="b">
      <text>The financial statements required under subsection (a)(2) of this section shall be prepared and available for audit purposes not later than 60 days after the close of each fiscal year.</text>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-509" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>Annually, the Division shall submit a complete financial and operational report of Maryland Correctional Enterprises and the Maryland Correctional Enterprises revolving fund to:</text>
      <level label="1">
        <text>the Governor;</text>
      </level>
      <level label="2">
        <text>the Secretary; and</text>
      </level>
      <level label="3">
        <text>the Secretary of Budget and Management.</text>
      </level>
    </level>
    <level label="b">
      <text>The report required under subsection (a) of this section shall:</text>
      <level label="1">
        <text>be in the same general form as a report by the Division on its operations and programs;</text>
      </level>
      <level label="2">
        <text>include information about present and projected personnel and compensation requirements of Maryland Correctional Enterprises;</text>
      </level>
      <level label="3">
        <text>list the job classifications for incarcerated individual labor in each department and facility under the authority of Maryland Correctional Enterprises;</text>
      </level>
      <level label="4">
        <text>list the daily wage scale at each prison for each job classification under the authority of Maryland Correctional Enterprises;</text>
      </level>
      <level label="5">
        <text>list the total number of incarcerated individuals currently employed at facilities under the authority of Maryland Correctional Enterprises, disaggregated by facility; and</text>
      </level>
      <level label="6">
        <text>list the race, age, and sex of incarcerated individuals currently employed at facilities under the authority of Maryland Correctional Enterprises, disaggregated by job classification and wage scale.</text>
      </level>
    </level>
    <level label="c">
      <text>The Governor, the Secretary, and the Secretary of Budget and Management may include data from the report submitted under this section in the preparation of the budget and capital improvement bill.</text>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-511" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>The Commissioner and the Chief Executive Officer may develop programs to provide services or produce goods used by:</text>
      <level label="1">
        <text>units of State government;</text>
      </level>
      <level label="2">
        <text>political subdivisions of the State;</text>
      </level>
      <level label="3">
        <text>units of the federal government;</text>
      </level>
      <level label="4">
        <text>units of other states; or</text>
      </level>
      <level label="5">
        <text>political subdivisions of other states.</text>
      </level>
    </level>
    <level label="b">
      <level label="1">
        <text>The Commissioner and the Chief Executive Officer, with the approval of the Secretary, may develop training programs to provide construction and construction–related services, as defined in Title 11, Subtitle 1 of the State Finance and Procurement Article, for State correctional facilities.</text>
      </level>
      <level label="2">
        <text>The training programs will be developed in consultation with the Maryland and District of Columbia Building Trades Councils.</text>
      </level>
      <level label="3">
        <text>The programs established under paragraph (1) of this subsection are not subject to:</text>
        <level label="i">
          <text>the provisions of § 3–515 of this subtitle; or</text>
        </level>
        <level label="ii">
          <text>except for § 11–101 of the State Finance and Procurement Article, the provisions of Division II of the State Finance and Procurement Article.</text>
        </level>
      </level>
      <level label="4">
        <text>A construction project under paragraph (1) of this subsection may not exceed $500,000 in total costs per unrelated project as determined by the Secretary.</text>
      </level>
    </level>
    <level label="c">
      <level label="1">
        <text>In this subsection, “personal information” means an individual’s:</text>
        <level label="i">
          <text>Social Security number; or</text>
        </level>
        <level label="ii">
          <text>credit card or financial information.</text>
        </level>
      </level>
      <level label="2">
        <text>A program may not allow an incarcerated individual to have access to the personal information of another.</text>
      </level>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-512" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>In accordance with subsection (b) of this section and after consulting with the Department of General Services, other contracting units, and political subdivisions, the Division and Maryland Correctional Enterprises shall establish uniform standards for quality, quantity, style, design, delivery, scheduling, and pricing.</text>
    </level>
    <level label="b">
      <level label="1">
        <text>The uniform standards developed under subsection (a) of this section shall be designed to reflect planned and forecasted product lines and production operations of Maryland Correctional Enterprises, commensurate with the production ability of Maryland Correctional Enterprises.</text>
      </level>
      <level label="2">
        <text>After review by the Management Council, Maryland Correctional Enterprises shall send the standards to the appropriate contracting units for inclusion in annual goods and service procurement contracts.</text>
      </level>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-513" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>In accordance with subsection (b)(1) of this section, the Commissioner and Chief Executive Officer shall develop programs to provide incarcerated individuals with occupational experience to complement personnel development plans of the State Department of Education and other units of State government serving incarcerated individuals in the Division.</text>
    </level>
    <level label="b">
      <level label="1">
        <text>In establishing programs required under subsection (a) of this section, the Commissioner and Chief Executive Officer shall consult with:</text>
        <level label="i">
          <text>the Assistant Secretary for the Division of Employment and Training, Maryland Department of Labor;</text>
        </level>
        <level label="ii">
          <text>the Assistant State Superintendent for the Division of Career Technology and Adult Learning, State Department of Education;</text>
        </level>
        <level label="iii">
          <text>the Commissioner of the Division of Labor and Industry, Maryland Department of Labor; and</text>
        </level>
        <level label="iv">
          <text>the Director of the Correctional Education Program, State Department of Education.</text>
        </level>
      </level>
      <level label="2">
        <text>The individuals listed in paragraph (1) of this subsection shall provide appropriate assistance to the Commissioner and Chief Executive Officer in carrying out this section.</text>
      </level>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-514" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>The Commissioner and Chief Executive Officer shall establish the compensation rate for incarcerated individual labor in Maryland Correctional Enterprises, taking into consideration other wage payments and incentives in other programs.</text>
    </level>
    <level label="b">
      <text>After review by the Management Council, and after consideration of any recommendation by the Chief Executive Officer, the Commissioner shall adopt regulations in accordance with Title 10, Subtitle 1 of the State Government Article that govern the method and time of compensation payments.</text>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-515" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>A unit of State government shall purchase from Maryland Correctional Enterprises any goods or services that are available from Maryland Correctional Enterprises and that Maryland Correctional Enterprises can provide at a price not exceeding the prevailing average market price as determined by the Pricing and Selection Committee for Preferred Providers.</text>
    </level>
    <level label="b">
      <text>The Pricing and Selection Committee for Preferred Providers shall review and verify the prevailing average market prices, as proposed by Maryland Correctional Enterprises:</text>
      <level label="1">
        <text>when changes are made to the pricing of existing goods and services that are available from Maryland Correctional Enterprises; and</text>
      </level>
      <level label="2">
        <text>for new goods or services that Maryland Correctional Enterprises intends to make available.</text>
      </level>
    </level>
    <level label="c">
      <level label="1">
        <text>The contracting unit shall inform each unit of State government for which it procures goods or services within 60 days after the award of a contract.</text>
      </level>
      <level label="2">
        <text>Quarterly, each unit that requires goods or services for its operations shall inform Maryland Correctional Enterprises of its anticipated orders during the next 3–month period.</text>
      </level>
      <level label="3">
        <text>If Maryland Correctional Enterprises is unable to provide any of the goods or services under the contract, Maryland Correctional Enterprises shall notify the contracting unit so that appropriate alternative action may be taken to meet the needs of units of State government for which the contracting unit procures goods or services.</text>
      </level>
    </level>
    <level label="d">
      <text>The Board of Public Works:</text>
      <level label="1">
        <text>shall suspend the application of subsection (a) of this section if the Board of Public Works finds that the purposes of Division II of the State Finance and Procurement Article are being unduly eroded due to the volume and scope of activities and sales by Maryland Correctional Enterprises; and</text>
      </level>
      <level label="2">
        <text>may suspend the application of subsection (a) of this section for data entry services that involve information that is protected from disclosure under Title 4 of the General Provisions Article.</text>
      </level>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-516" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>Except as authorized under subsection (b) of this section, goods and services of Maryland Correctional Enterprises may not be sold on the open market.</text>
    </level>
    <level label="b">
      <text>Goods and services of Maryland Correctional Enterprises may be sold on the open market:</text>
      <level label="1">
        <text>if they are produced or provided by an individual on parole or in a work release program;</text>
      </level>
      <level label="2">
        <text>if the sale is made to a charitable, civic, educational, fraternal, or religious agency, association, or institution for its own use and not for resale within 1 year of the purchase;</text>
      </level>
      <level label="3">
        <text>to a person for national defense purposes if not prohibited by an act of Congress;</text>
      </level>
      <level label="4">
        <text>if they are surplus goods remaining after meeting the forecasted requirements of units of State government and political subdivisions and the goods remain unsold 1 year after being produced;</text>
      </level>
      <level label="5">
        <text>for use by a contractor or subcontractor in performance of a contract with a unit of State government or any other governmental unit in the State;</text>
      </level>
      <level label="6">
        <text>as allowed under the Private Sector/Prison Industry Enhancement Certification Program of the United States Department of Justice, Bureau of Justice Assistance; or</text>
      </level>
      <level label="7">
        <text>if they are related to the preparation or distribution of food or services related to agriculture or seafood processing, when the following conditions are met:</text>
        <level label="i">
          <text>the State labor pools are diminished; and</text>
        </level>
        <level label="ii">
          <text>it has been determined that incarcerated individual labor is the available source.</text>
        </level>
      </level>
    </level>
    <level label="c">
      <level label="1">
        <text>The Secretary and the Secretary of Labor shall adopt regulations that specify how to determine the need for incarcerated individual labor under subsection (b)(7) of this section.</text>
      </level>
      <level label="2">
        <text>Wages paid to incarcerated individuals under subsection (b)(7) of this section may not be less than wages paid for similar work in the private sector of the same locality as determined by the Secretary of Labor.</text>
      </level>
      <level label="3">
        <text>Incarcerated individual labor under subsection (b)(7) of this section applies only to incarcerated individuals at the minimum, prerelease, and work release security levels.</text>
      </level>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-517" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>There is a Maryland Correctional Enterprises Management Council in the Division.</text>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-518" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>The Management Council consists of the following 15 members:</text>
      <level label="1">
        <text>the Commissioner;</text>
      </level>
      <level label="2">
        <text>a representative of the Comptroller of the Treasury, appointed by the State Comptroller;</text>
      </level>
      <level label="3">
        <text>the Chief Executive Officer;</text>
      </level>
      <level label="4">
        <text>a member of the House of Delegates, appointed by the Speaker of the House of Delegates;</text>
      </level>
      <level label="5">
        <text>a member of the Senate, appointed by the President of the Senate;</text>
      </level>
      <level label="6">
        <text>a representative of the University System of Maryland, appointed by the Chancellor;</text>
      </level>
      <level label="7">
        <text>a representative of the State Department of Education, appointed by the Governor;</text>
      </level>
      <level label="8">
        <text>a representative of the Maryland Department of Labor, appointed by the Governor;</text>
      </level>
      <level label="9">
        <text>a representative of the Governor’s Office of Crime Prevention and Policy, appointed by the Governor;</text>
      </level>
      <level label="10">
        <text>two representatives of organized labor, one from the public sector and one from the private sector, appointed by the Governor in accordance with subsection (b) of this section;</text>
      </level>
      <level label="11">
        <text>a judge, appointed by the Chief Justice of the Supreme Court of Maryland;</text>
      </level>
      <level label="12">
        <text>two representatives of the business community selected from the fields of manufacturing, services, finance, and information technology, appointed by the Governor in accordance with subsection (b) of this section; and</text>
      </level>
      <level label="13">
        <text>one representative of a nonprofit organization, appointed by the Governor in accordance with subsection (b) of this section.</text>
      </level>
    </level>
    <level label="b">
      <level label="1">
        <text>The term of a member appointed under subsection (a)(10), (12), and (13) of this section is 3 years.</text>
      </level>
      <level label="2">
        <text>At the end of a term the member continues to serve until a successor is appointed and qualifies.</text>
      </level>
      <level label="3">
        <text>A member appointed after a term has begun serves only for the rest of the term and until a successor is appointed and qualifies.</text>
      </level>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-519" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>The Management Council annually shall elect a Chairperson.</text>
    </level>
    <level label="b">
      <text>The manner of election shall be as the Management Council determines.</text>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-520" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>The Management Council shall determine the times and places of its meetings.</text>
    </level>
    <level label="b">
      <text>Eight members of the Management Council constitute a quorum.</text>
    </level>
    <level label="c">
      <text>A member of the Management Council:</text>
      <level label="1">
        <text>may not receive compensation for membership on the Management Council; but</text>
      </level>
      <level label="2">
        <text>is entitled to reimbursement for expenses under the Standard State Travel Regulations, as provided in the State budget.</text>
      </level>
    </level>
    <level label="d">
      <text>Except as provided in subsection (e) of this section, the State, the Management Council, and the members and employees of the Management Council may not be held liable for any act or omission of the Management Council or any member or employee of the Management Council in connection with the performance of their duties.</text>
    </level>
    <level label="e">
      <text>Subsection (d) of this section does not apply in the case of willful malfeasance or breach of trust by the State, the Management Council, or any member or employee of the Management Council.</text>
    </level>
    <level label="f">
      <text>The Secretary shall employ staff for the Management Council to be paid out of funds from Maryland Correctional Enterprises, in accordance with the State budget.</text>
    </level>
    <level label="g">
      <level label="1">
        <text>For fiscal year 2000 and each fiscal year thereafter, the Management Council shall prepare a budget for submission to the Secretary.</text>
      </level>
      <level label="2">
        <text>The Secretary shall request an appropriation for the Management Council in the annual State budget sufficient for the operation of the Council.</text>
      </level>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-521" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <level label="1">
        <text>The Management Council shall:</text>
        <level label="i">
          <text>advise Maryland Correctional Enterprises on its specific proposals to establish new industries and improve the quality and quantity of job training programs; and</text>
        </level>
        <level label="ii">
          <text>recommend the establishment and maintenance of industrial plants and service centers to be used for implementing the programs developed by the Commissioner and Chief Executive Officer under § 3–511 of this subtitle.</text>
        </level>
      </level>
      <level label="2">
        <text>Maryland Correctional Enterprises shall operate industrial plants and service centers recommended under paragraph (1)(ii) of this subsection primarily with incarcerated individuals in a manner that benefits the State and the training of incarcerated individuals by producing goods or providing services that are practical and adaptable for a prison industry.</text>
      </level>
    </level>
    <level label="b">
      <text>The Management Council shall:</text>
      <level label="1">
        <text>review the operation of the programs of Maryland Correctional Enterprises to determine whether:</text>
        <level label="i">
          <text>there is undue competition with private enterprise and recommend necessary adjustments to prevent undue competition; and</text>
        </level>
        <level label="ii">
          <text>there is any negative impact on workers in the State, including wage depression or job displacement;</text>
        </level>
      </level>
      <level label="2">
        <text>review the standards for goods and services and the pricing schedules as recommended by the Chief Executive Officer; and</text>
      </level>
      <level label="3">
        <text>review the occupational health and safety record of programs and other working conditions of incarcerated individuals in the programs of Maryland Correctional Enterprises.</text>
      </level>
    </level>
    <level label="c">
      <text>The Management Council shall:</text>
      <level label="1">
        <text>review the success of Maryland Correctional Enterprises in:</text>
        <level label="i">
          <text>meeting the employability development needs of incarcerated individuals; and</text>
        </level>
        <level label="ii">
          <text>coordinating work programs with other rehabilitative programs;</text>
        </level>
      </level>
      <level label="2">
        <text>solicit and review information pertaining to concerns of participating incarcerated individuals; and</text>
      </level>
      <level label="3">
        <text>recommend changes as necessary to meet the goals and objectives of Maryland Correctional Enterprises.</text>
      </level>
    </level>
    <level label="d">
      <text>The Management Council shall:</text>
      <level label="1">
        <text>solicit ideas, proposals, and suggestions from business representatives, nonprofit organizations, government entities, and members of the public as to how Maryland Correctional Enterprises could enhance the work experience of incarcerated individuals and increase the ability of incarcerated individuals to obtain gainful employment after release;</text>
      </level>
      <level label="2">
        <text>review and recommend opportunities with private sector employers to expand the Prison Industries Enhancement Program;</text>
      </level>
      <level label="3">
        <text>review and identify ways to improve the business practices of Maryland Correctional Enterprises in its sales, marketing, inventory, warehousing, and product line operations;</text>
      </level>
      <level label="4">
        <text>monitor customer satisfaction with price, quality, delivery, and after delivery service; and</text>
      </level>
      <level label="5">
        <text>review and comment on the operating and capital budgets of Maryland Correctional Enterprises, including cash forecasts.</text>
      </level>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-522" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>On or before October 1 of each year, the Management Council shall submit to the Governor and, subject to § 2–1257 of the State Government Article, to the General Assembly an annual report summarizing the Management Council’s activities and recommendations.</text>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-523" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>All State and local governmental units shall cooperate with the Management Council in the discharge of its powers and duties, including requests for information associated with its purpose under this subtitle.</text>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-524" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>There is a Customer Council created to advise the Chief Executive Officer.</text>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-525" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>The Customer Council shall consist of the following 10 members:</text>
    <level label="1">
      <text>the Chief Executive Officer;</text>
    </level>
    <level label="2">
      <text>one representative from each of the following State agencies, appointed by the Secretary of the respective agency:</text>
      <level label="i">
        <text>the Department of Budget and Management;</text>
      </level>
      <level label="ii">
        <text>the Department of General Services;</text>
      </level>
      <level label="iii">
        <text>the Maryland Department of Health;</text>
      </level>
      <level label="iv">
        <text>the Department of Human Services;</text>
      </level>
      <level label="v">
        <text>the Department of Transportation; and</text>
      </level>
      <level label="vi">
        <text>the Maryland Higher Education Commission; and</text>
      </level>
    </level>
    <level label="3">
      <text>three customers recommended by the Chief Executive Officer and appointed by the Governor.</text>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-526" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <text>The Chief Executive Officer shall serve as chairperson of the Customer Council.</text>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-527" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>The Customer Council shall meet quarterly.</text>
    </level>
    <level label="b">
      <text>A member of the Customer Council:</text>
      <level label="1">
        <text>may not receive compensation for membership on the Customer Council; but</text>
      </level>
      <level label="2">
        <text>is entitled to reimbursement for expenses under the Standard State Travel Regulations, as provided in the State budget.</text>
      </level>
    </level>
  </section>
  <section article="gcs" article_name="Correctional Services" number="3-528" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
    <level label="a">
      <text>The Customer Council shall:</text>
      <level label="1">
        <text>review the products and services of Maryland Correctional Enterprises;</text>
      </level>
      <level label="2">
        <text>advise the Chief Executive Officer on quality, availability, style, design, delivery, scheduling, and pricing;</text>
      </level>
      <level label="3">
        <text>recommend new products and services;</text>
      </level>
      <level label="4">
        <text>annually review the catalog of Maryland Correctional Enterprises products and recommend changes to improve the catalog;</text>
      </level>
      <level label="5">
        <text>recommend sales, marketing, and customer satisfaction initiatives;</text>
      </level>
      <level label="6">
        <text>annually review the Maryland Correctional Enterprises business plan; and</text>
      </level>
      <level label="7">
        <text>serve as a forum for raising and discussing issues related to any product or service offered by Maryland Correctional Enterprises.</text>
      </level>
    </level>
    <level label="b">
      <text>The Chief Executive Officer shall present a summary of Customer Council activities and recommendations to the Management Council, as provided in § 3-521(b) of this subtitle following each meeting.</text>
    </level>
  </section>
</subtitle>