<?xml version='1.0' encoding='utf-8'?>
<section article="gcs" article_name="Correctional Services" number="3-528" title_number="3" title_name="Division of Correction" subtitle_number="5" subtitle_name="Maryland Correctional Enterprises">
  <level label="a">
    <text>The Customer Council shall:</text>
    <level label="1">
      <text>review the products and services of Maryland Correctional Enterprises;</text>
    </level>
    <level label="2">
      <text>advise the Chief Executive Officer on quality, availability, style, design, delivery, scheduling, and pricing;</text>
    </level>
    <level label="3">
      <text>recommend new products and services;</text>
    </level>
    <level label="4">
      <text>annually review the catalog of Maryland Correctional Enterprises products and recommend changes to improve the catalog;</text>
    </level>
    <level label="5">
      <text>recommend sales, marketing, and customer satisfaction initiatives;</text>
    </level>
    <level label="6">
      <text>annually review the Maryland Correctional Enterprises business plan; and</text>
    </level>
    <level label="7">
      <text>serve as a forum for raising and discussing issues related to any product or service offered by Maryland Correctional Enterprises.</text>
    </level>
  </level>
  <level label="b">
    <text>The Chief Executive Officer shall present a summary of Customer Council activities and recommendations to the Management Council, as provided in § 3-521(b) of this subtitle following each meeting.</text>
  </level>
</section>
