Before any hearing on parole release, the Commission shall give the incarcerated individual and the incarcerated individual’s representative: adequate and timely written notice of: the date, time, and place of the hearing; and the factors that the Commission or hearing examiner will consider in determining whether the incarcerated individual is suitable for parole; and except as provided in subsection (b) of this section, copies of all documents that the Commission or hearing examiner will use in determining whether the incarcerated individual is suitable for parole, including: the case plan; the pre–parole summary; the full report of any risk assessment completed in preparation for the hearing on parole release; and the case manager’s recommendation. A document, or a portion of it, is not available for examination if the Commission determines that: the document or portion contains a diagnostic opinion and the diagnosing clinician has determined in writing that disclosure of the diagnostic opinion is contraindicated; the incarcerated individual’s knowledge of the document or portion would disrupt seriously a program of rehabilitation; the document or portion contains sources of information obtained on a promise of confidentiality; or the document or portion is otherwise privileged. If the Commission determines that a document or a portion of it is not available for examination, the Commission shall notify the incarcerated individual that: the document or portion is not available for examination; and on request and if appropriate, the Commission will provide the incarcerated individual or the incarcerated individual’s representative with the substance of any information contained in the document or portion. The Commission shall delete the address and phone number of the victim or the victim’s designated representative from a document before the incarcerated individual or the incarcerated individual’s representative examines the document.