In this section, “record” means information that is inscribed on a tangible medium or that is stored in an electronic or other medium and is retrievable in perceivable form. A court of this State may communicate with a court in another state concerning a proceeding arising under this title. The court may allow the parties to participate in the communication. If the parties are not able to participate in the communication, they shall be given the opportunity to present facts and legal arguments before a decision on jurisdiction is made. Communication between courts on schedules, calendars, court records, and similar matters may occur without informing the parties. A record need not be made of the communication. Except as otherwise provided in subsection (d) of this section and notwithstanding any other provision of law, a record shall be made of a communication under this section. The parties shall be informed promptly of the communication and granted access to the record.