# Health Occupations (GHO)

## Title 7. Morticians and Funeral Directors

### Subtitle 3B

#### Section 7-3B-08

(a) Subject to the provisions of this section, the Board or the Board's designee shall commence proceedings on a complaint regarding a violation of this subtitle made by any person to the Board.

(b) A complaint shall:

  (1) Be in writing; and

  (2) State specifically the facts on which the complaint is based.

(c) If, after investigation, the Board determines that there is a reasonable basis to believe that there are grounds for disciplinary action under Sec. 7-3B-07 of this subtitle, the Board shall provide the person against whom the action is contemplated notice and an opportunity for a hearing under Sec. 7-3B-09 of this subtitle.

(d) If, after investigation, the Board determines that there is not a reasonable basis to believe that there are grounds for disciplinary action, the Board shall dismiss the complaint.

(e)

  (1) The Board shall adopt guidelines that establish a schedule for the prompt and timely processing and resolution of each complaint made to the Board regarding a violation of this subtitle.

  (2) On or before December 31 each year, beginning in 2028, the Board shall report to the General Assembly, in accordance with Sec. 2-1257 of the State Government Article, on:

    (i) The number of complaints resolved within the schedule adopted under paragraph (1) of this subsection;

    (ii) The number of complaints by the type of permit holder, or exemption from the permit requirements of this title;

    (iii) The number of complaints by persons subject to, but not in compliance with, the permit requirements of this title;

    (iv) The nature of complaints, including whether complaints are related to the illegal recycling of graves;

    (v) The type of purchase, focus of dissatisfaction, and type of resolution for complaints;

    (vi) The method used to resolve the complaints reported under item (i) of this paragraph; and

    (vii) Any disciplinary or enforcement actions taken against a permit holder, or a person subject to, but not in compliance with, the permit requirements of this title.

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Md. Code Ann., Health Occ. (as displayed at mgaleg.maryland.gov, October 16, 2026)