# Human Services (GHU)

## Title 10. Department of Aging

### Subtitle 3. Interagency Committee on Aging Services

#### Section 10-302

(a) The Department shall establish, coordinate, and supervise a program to provide single points of entry within each planning and service area.

(b) Each area agency on aging shall operate a single point of entry program to assess the needs of older adults and their caregivers and provide appropriate services.

(c) The following services shall be provided through a single point of entry:

  (1) providing current information on available programs, services, or benefits;

  (2) determining the service needs of each older adult who requests service;

  (3) processing requests for service from older adults;

  (4) through widely publicized local outreach facilities and communications systems, providing access to available public and private programs and services for older adults, including:

    (i) transportation services;

    (ii) health and nutrition services;

    (iii) financial assistance;

    (iv) social services;

    (v) educational services;

    (vi) services available through volunteer organizations or private agencies;

    (vii) appropriate housing arrangements;

    (viii) health insurance counseling;

    (ix) employment and volunteer opportunities;

    (x) respite care services; and

    (xi) other programs, information, counseling, or benefits for older adults;

  (5) monitoring the outcome of requests for service or information; and

  (6) arranging with other agencies for individual assessment to determine the service needs of older adults in need of long-term services and supports.

(d) To the extent possible, each single point of entry shall be:

  (1) located in a senior citizen center; and

  (2) available for access at least 5 days a week.

(e) Area agencies on aging shall make agreements with nonprofit organizations or other persons as needed and provide staff on a regular basis at the single points of entry to:

  (1) provide information and services to older adults; and

  (2) administer agency programs.

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Md. Code Ann., Hum. Servs. (as displayed at mgaleg.maryland.gov, October 16, 2026)