The Department shall establish, coordinate, and supervise a program to provide single points of entry within each planning and service area. Each area agency on aging shall operate a single point of entry program to assess the needs of older adults and their caregivers and provide appropriate services. The following services shall be provided through a single point of entry: providing current information on available programs, services, or benefits; determining the service needs of each older adult who requests service; processing requests for service from older adults; through widely publicized local outreach facilities and communications systems, providing access to available public and private programs and services for older adults, including: transportation services; health and nutrition services; financial assistance; social services; educational services; services available through volunteer organizations or private agencies; appropriate housing arrangements; health insurance counseling; employment and volunteer opportunities; respite care services; and other programs, information, counseling, or benefits for older adults; monitoring the outcome of requests for service or information; and arranging with other agencies for individual assessment to determine the service needs of older adults in need of long–term services and supports. To the extent possible, each single point of entry shall be: located in a senior citizen center; and available for access at least 5 days a week. Area agencies on aging shall make agreements with nonprofit organizations or other persons as needed and provide staff on a regular basis at the single points of entry to: provide information and services to older adults; and administer agency programs.