# Human Services (GHU)

## Title 10. Department of Aging

### Subtitle 9. Long-Term Care Ombudsman Program

#### Section 10-905

In accordance with requirements of the federal Older Americans Act, an ombudsman shall have access to:

(1) long-term care facilities and residents;

(2) the medical and social records of a resident, if:

  (i) the ombudsman has the permission of the resident or the legal representative of the resident; or

  (ii) the resident is unable to consent and has no legal representative;

(3) the records that are necessary to investigate a complaint if:

  (i) a legal guardian of the resident refuses to give permission to access the records;

  (ii) the ombudsman has reasonable cause to believe that the guardian is not acting in the best interests of the resident; and

  (iii) the ombudsman obtains the approval of the State Long-Term Care Ombudsman;

(4) the administrative records, policies, and documents of long-term care facilities to which the residents or members of the general public have access; and

(5) copies of all licensing and certification records maintained by the Maryland Department of Health or any other State unit with respect to long-term care facilities.

---

Md. Code Ann., Hum. Servs. (as displayed at mgaleg.maryland.gov, October 16, 2026)