The Secretary, in consultation with the State Long–Term Care Ombudsman and area agencies on aging, shall adopt regulations to govern conflicts of interest to ensure that: no individual, or member of the immediate family of an individual, involved in the designation of the State Long–Term Care Ombudsman or a local long–term care ombudsman entity, is subject to a conflict of interest; and no ombudsman or immediate family member of an ombudsman is subject to a conflict of interest. The Secretary, in consultation with the State Long–Term Care Ombudsman and area agencies on aging, shall adopt regulations governing the confidentiality of information and documents, including resident records, facility records, and complainant identification.