<?xml version='1.0' encoding='utf-8'?>
<section article="gin" article_name="Insurance" number="10-503" title_number="10" title_name="Regulation of Insurance Professions" subtitle_number="5" subtitle_name="Vehicle Damage Adjusters and Appraisers">
  <level label="a">
    <text>An adjuster, appraiser, or insurance producer or employee of an insurer may not:</text>
    <level label="1">
      <text>recommend the use of a specific repair service or source for the repair or replacement of property damage to a motor vehicle without informing the claimant or insured that the claimant or insured does not have to use the recommended repair service or source;</text>
    </level>
    <level label="2">
      <text>require that an appraisal or repair be made in a specific repair shop;</text>
    </level>
    <level label="3">
      <text>require that a claimant or insured use a specific contractor or repair shop for a repair service or repair product; or</text>
    </level>
    <level label="4">
      <text>intimidate, coerce, or threaten a claimant or insured to use a specific contractor or repair shop for a repair service or repair product.</text>
    </level>
  </level>
  <level label="b">
    <text>An adjuster or appraiser may not accept a gratuity or other form of remuneration from a repair service for recommending that repair service to a claimant or insured.</text>
  </level>
</section>
