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<section article="gps" article_name="Public Safety" number="1-307" title_number="1" title_name="Definitions; General Provisions" subtitle_number="3" subtitle_name="9-1-1 Emergency Telephone System">
  <level label="a">
    <text>The Board shall submit an annual report to the Governor, the Secretary, and, subject to § 2–1257 of the State Government Article, the Legislative Policy Committee, the Senate Education, Health, and Environmental Affairs Committee, and the House Health and Government Operations Committee.</text>
  </level>
  <level label="b">
    <text>The report submitted under subsection (a) of this section shall provide the following information:</text>
    <level label="1">
      <text>for each county:</text>
      <level label="i">
        <text>the type of 9–1–1 system currently operating in the county;</text>
      </level>
      <level label="ii">
        <text>the total State 9–1–1 fee and county 9–1–1 fee charged;</text>
      </level>
      <level label="iii">
        <text>the funding formula in effect;</text>
      </level>
      <level label="iv">
        <text>any statutory or regulatory violation by the county and the response of the Board; and</text>
      </level>
      <level label="v">
        <text>any efforts to establish an enhanced 9–1–1 system in the county;</text>
      </level>
    </level>
    <level label="2">
      <text>any suggested changes to this subtitle; and</text>
    </level>
    <level label="3">
      <text>for the annual reports submitted in 2023 through 2028:</text>
      <level label="i">
        <text>an update on the progress of each county in transitioning to next generation 9–1–1 technology, including compliance with cybersecurity standards and meeting goals of interoperability and geographic information system mapping integration;</text>
      </level>
      <level label="ii">
        <text>the following personnel information for each county public safety answering point:</text>
        <level label="1">
          <text>staffing and vacancy levels;</text>
        </level>
        <level label="2">
          <text>a summary of the county’s efforts to find, hire, and retain qualified personnel;</text>
        </level>
        <level label="3">
          <text>an update on training of public safety answering point personnel under § 1–306 of this subtitle; and</text>
        </level>
        <level label="4">
          <text>incidence of workers’ compensation claims by public safety answering point personnel;</text>
        </level>
      </level>
      <level label="iii">
        <text>an update on audits conducted by the Comptroller of fee collection and remittances, including whether fees collected are sufficient to cover each county’s operational costs for the 9–1–1 system and any measures recommended or implemented to address cost shortages;</text>
      </level>
      <level label="iv">
        <text>annual incidents of unnecessary requests for emergency services made to 9–1–1 for the purpose of dispatching an unneeded emergency response and any resulting bodily harm or death;</text>
      </level>
      <level label="v">
        <text>incidence and interval data relating to 9–1–1 outages or the absence of 9–1–1 specialists to receive requests for emergency services; and</text>
      </level>
      <level label="vi">
        <text>an update on integration of the 9–1–1 system with 9–8–8 and 2–1–1 and the impact on 9–1–1 operations and capacity.</text>
      </level>
    </level>
  </level>
  <level label="c">
    <text>The Maryland Department of Emergency Management shall summarize and analyze the information provided under subsection (b)(3) of this section and, subject to § 2–1257 of the State Government Article, submit to the Senate Finance Committee and the House Health and Government Operations Committee:</text>
    <level label="1">
      <text>the summary and analysis;</text>
    </level>
    <level label="2">
      <text>any associated recommendations to address issues raised by the analysis; and</text>
    </level>
    <level label="3">
      <text>a description of any measures implemented by the Department to address issues raised by the analysis.</text>
    </level>
  </level>
</section>
