# Public Utilities (GPU)

## Title 10. For-Hire Driving Services

### Subtitle 4. Transportation Network Company Services

#### Section 10-404

(a) An operator may not provide transportation network services unless the Commission has authorized the operator to operate on a provisional basis or has issued a valid temporary or permanent transportation network operator's license to provide transportation network services.

(b) The Commission may approve an applicant to be an operator and issue a temporary transportation network operator's license to the applicant if:

  (1) the applicant provides all information that the Commission requires for the application, including the information specified in item (2) of this subsection; and

  (2) the Commission is satisfied with the successful submission of the applicant's:

    (i) national criminal history records check:

      (1) conducted by a consumer reporting agency as defined under Sec. 14-1201 of the Commercial Law Article or a comparable entity approved by the Commission; and

      (2) that includes:

      (A) a Multi-State Multi-Jurisdiction Criminal Records Database Search or a search of a similar nationwide database with validation;

      (B) a search of the Sex Offender Registry; and

      (C) a search of the U.S. Department of Justice's National Sex Offender Public Website; and

    (ii) driving record check that includes a driving history research report.

(c) Subject to subsection (d) of this section, the Commission may issue a permanent transportation network operator's license to an applicant upon the submission of a satisfactory supplemental criminal background check as set forth under Sec. 10-104(b) of this title.

(d) Before December 15, 2016, the Commission may not require an applicant for a permanent transportation network operator's license to comply with subsection (c) of this section if a transportation network company for which the applicant will provide services, at the time it applies for a permit, provides to the Commission details of the process the transportation network company uses to collect, review, and submit the information specified in subsection (b)(2) of this section.

(e)

  (1) A transportation network company may request that the Commission waive the requirement to comply with subsection (c) of this section and instead require compliance with subsection (b)(2) of this section for applicants and operators of the transportation network company.

  (2) On receipt of a request under paragraph (1) of this subsection, the Commission shall:

    (i) determine whether the transportation network company's process for complying with subsection (b)(2) of this section can be shown to be as comprehensive and accurate as complying with the supplemental criminal background check as set forth under Sec. 10-104(b) of this title; and

    (ii) within 3 months after receiving the request, determine whether to:

      (1) grant the waiver;

      (2) deny the waiver; or

      (3) approve an alternative process.

(f) A transportation network company may submit the information under subsection (b) of this section on behalf of an operator.

(g)

  (1) This subsection does not apply to an individual who:

    (i) submitted an application for a transportation network operator's license on or before September 30, 2026; and

    (ii) completed, between June 1, 2025, and November 30, 2026, a human trafficking awareness training that meets the requirements of paragraphs (2) and (3) of this subsection.

  (2) A transportation network company may not allow an applicant for a transportation network operator's license or the holder of a temporary or permanent transportation network operator's license to provide transportation network services using a digital network application unless the applicant or license holder, within 30 days after the applicant or license holder first provides a prearranged ride, has completed:

    (i) the U.S. Department of Transportation's Leaders Against Human Trafficking/Combating Human Trafficking in the Transportation Sector Awareness Training;

    (ii) any nationally recognized human trafficking awareness training program; or

    (iii) any digital training developed by a transportation network company in consultation with a nationally recognized organization with expertise in human trafficking awareness training.

  (3) A human trafficking awareness training that an applicant or license holder completes under paragraph (2) of this subsection must include information on how to:

    (i) recognize potential victims of human trafficking;

    (ii) respond to an individual who may be or is a victim of human trafficking; and

    (iii) report suspected incidents of human trafficking to appropriate authorities.

  (4) An applicant for a transportation network operator's license or the holder of a temporary or permanent transportation network operator's license may not be held civilly or criminally liable for reporting or responding in good faith to a suspected incident of human trafficking.

(h) The Commission shall adopt regulations that provide a process that is as expeditious as possible and uses electronic means for:

  (1) the submission of the information under subsection (b) of this section;

  (2) the issuance of a temporary or permanent transportation network operator's license and alternative authority to operate on a provisional basis; and

  (3) the renewal of a transportation network operator's license.

(i)

  (1) Records or information provided to the Commission by a transportation network company under this section or disclosed by the Commission under paragraph (2) of this subsection are not subject to release under the Maryland Public Information Act.

  (2) The Commission may not disclose records or information provided to the Commission under this section to any person unless:

    (i) the disclosure is required by court order or order of the Maryland Tax Court;

    (ii) the disclosure is made in accordance with Sec. 10-119.3 of the Family Law Article; or

    (iii) the disclosure is to the Comptroller under Sec. 10-406(g)(5) of this subtitle.

  (3) On notice that a person is seeking records or information under paragraph (2)(i) of this subsection, the Commission shall promptly notify the transportation network company before disclosing the records or information.

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Md. Code Ann., Pub. Util. (as displayed at mgaleg.maryland.gov, October 16, 2026)