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<section article="gpu" article_name="Public Utilities" number="7-604.1" title_number="7" title_name="Gas, Electric, and Water Companies" subtitle_number="6" subtitle_name="Natural Gas Supplier Licensing and Consumer Protection">
  <level label="a">
    <text>The Commission shall establish a customer choice shopping website that allows a customer to sort natural gas suppliers that have open offers to supply natural gas to residential customers in the customer’s service area.</text>
  </level>
  <level label="b">
    <text>The website shall include:</text>
    <level label="1">
      <text>a list of all natural gas suppliers that have open offers to supply natural gas to residential customers in a customer’s service area, sortable by:</text>
      <level label="i">
        <text>cost of service;</text>
      </level>
      <level label="ii">
        <text>cost of natural gas per therm;</text>
      </level>
      <level label="iii">
        <text>rate structure;</text>
      </level>
      <level label="iv">
        <text>duration of the contract;</text>
      </level>
      <level label="v">
        <text>cancellation fee; and</text>
      </level>
      <level label="vi">
        <text>any other aspect of service that the Commission considers necessary;</text>
      </level>
    </level>
    <level label="2">
      <text>a way to compare natural gas suppliers based on the sortable items specified under item (1) of this subsection;</text>
    </level>
    <level label="3">
      <text>a link to the website of each natural gas supplier with an open offer to supply natural gas to residential customers;</text>
    </level>
    <level label="4">
      <text>a link to a complaint process that provides access for the customer to protect the customer’s rights and make use of consumer protections through the Commission; and</text>
    </level>
    <level label="5">
      <text>fact sheets on the process for comparing offers from natural gas suppliers on the website, including relevant contract terms, requirements, limitations, and fees.</text>
    </level>
  </level>
  <level label="c">
    <level label="1">
      <text>To ensure the currency and accuracy of information required under subsection (b) of this section, the Commission shall maintain a secure portal on its website to receive information about offers to supply natural gas from natural gas suppliers.</text>
    </level>
    <level label="2">
      <text>At least once a month, each natural gas supplier with an open offer to supply natural gas shall submit detailed information about the offer to the Commission through a secure portal maintained by the Commission on the Commission’s website for this purpose.</text>
    </level>
  </level>
  <level label="d">
    <text>The Commission shall recover the cost of complying with this section in accordance with § 2–110 of this article.</text>
  </level>
</section>
