# Public Utilities (GPU)

## Title 8. Telegraph and Telephone Companies

### Subtitle 2. Telephone Service

#### Section 8-206

(a) This section applies to telephone directories distributed by, or on behalf of, a telephone company other than advertisement-based business directories.

(b) A telephone company may not be required to distribute a telephone directory to an address in the State unless the property owner or an occupant requests the telephone directory.

(c)

  (1) If a telephone company elects not to distribute a print telephone directory to a customer at an address in the State, the telephone company shall provide notice as to how the customer may request a print telephone directory.

  (2) The notice required under paragraph (1) of this subsection shall:

    (i) include a toll-free telephone number a customer may call to request a print telephone directory; and

    (ii) be included:

      (1) in each customer's bill at least once each year;

      (2) on the telephone company's website; and

      (3) in bold red print, on the front cover and the table of contents page of any print advertisement-based business directory distributed on behalf of the telephone company through September 30, 2016.

  (3) If a customer requests a print telephone directory, the telephone company shall deliver the print telephone directory to the customer at no cost to the customer.

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Md. Code Ann., Pub. Util. (as displayed at mgaleg.maryland.gov, October 16, 2026)