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<section article="gsg" article_name="State Government" number="10-1105" title_number="10" title_name="Governmental Procedures" subtitle_number="11" subtitle_name="Equal Access to Public Services for Individuals With Limited English Proficiency">
  <level label="a">
    <level label="1">
      <text>Except as provided in subsections (b) and (c) of this section, each State department, agency, and program shall provide for each website that may reasonably be expected to be available to and used by members of the general public equal access versions of the website in any language that:</text>
      <level label="i">
        <text>is spoken by any limited English proficient population that constitutes at least 0.5% of the overall population within the State, as measured by the most recent United States Census; and</text>
      </level>
      <level label="ii">
        <text>can be translated free of charge.</text>
      </level>
    </level>
    <level label="2">
      <text>If machine translation services are used to carry out the provisions of paragraph (1) of this subsection, the State department, agency, or program may post conspicuously on its website, a disclaimer that the State department, agency, or program:</text>
      <level label="i">
        <text>does not guarantee the accuracy or reliability of the translation; and</text>
      </level>
      <level label="ii">
        <text>is not liable for any loss or damage arising out of the use of or reliance on the translated content.</text>
      </level>
    </level>
  </level>
  <level label="b">
    <text>A State department, agency, or program is not required to provide equal access to website content if:</text>
    <level label="1">
      <text>the State department, agency, or program determines that an inaccurate translation of the content could lead to a denial of services or benefits; or</text>
    </level>
    <level label="2">
      <text>the content cannot be translated due to the limitations of machine translation software, including files in PDF format, images, and videos.</text>
    </level>
  </level>
  <level label="c">
    <text>A unit of local government is encouraged to provide equal access versions of websites to the same extent State departments, agencies, and programs are required to under subsection (a) of this section, but may not be required to do so.</text>
  </level>
</section>
