# State Government (GSG)

## Title 10. Governmental Procedures

### Subtitle 8. Written Policies for Public Communications

#### Section 10-801

(a) In this subtitle the following words have the meanings indicated.

(b) "Public communication" means any inquiry, request, or complaint made by the public.

(c) "Unit" means each unit in the Executive Branch of the State government.

#### Section 10-802

Each unit shall adopt written policies that are within the legal authority of the unit for:

(1) the procedures to be followed by the unit in responding to a public communication;

(2) the circumstances that require the unit to maintain a record of a public communication and of the response of the unit; and

(3) the manner of maintaining records of public communications and of the responses of the unit.

#### Section 10-803

Each unit shall submit the policies required under Sec. 10-802 of this subtitle to the Joint Committee on Administrative, Executive, and Legislative Review.

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Md. Code Ann., State Gov't (as displayed at mgaleg.maryland.gov, October 16, 2026)