A request for information from, or an opportunity to review, a record of the Department, an administration, or a local department shall be made to the custodian of the record. Requests to personally review a record shall be in writing. Requests For Information From a Record. Requests may be made orally or in writing. The custodian may require that an oral request be made in writing, if the custodian reasonably believes that having the request in writing will assist the custodian in responding to the request. A written or oral request shall include: The name, title, address, and telephone number of the requestor; A reasonable identification of the records sought; The signature of the requestor, if the request is in writing; and A general statement of the purpose for the records, if the request is for records of Social Services, Family Investment, Community Services, Child Support Enforcement, or Medical Assistance programs.