Regulation .05 Services Provided by the Crisis Shelter Home.

Receipt of and response to crisis calls on a 24-hour basis;

Safe accommodations and board for residents;

Assessment with the resident of the resident's needs, capacities, and resources;

Planning and counseling with the resident to link her to appropriate community services.

Secure a stable living environment;

Secure any entitlements or benefits;

Secure education, training, or employment opportunities, as appropriate to the client's capacity; and

Resolve the problems that led to the resident's homelessness.

Direct referral to appropriate service resources, including housing services, physical and mental health care, education, training, or employment;

Advocacy on behalf of a resident to ensure access to service resources;

Counseling with the resident about progress in achieving the goals in the service contract; and

Follow-up case management service as needed to the client in the community, if the service is not available elsewhere.