An applicant may apply in person directly to the provider or LAA, and shall complete the application form required by the provider or LAA. The provider or LAA shall: Explain to the applicant the services available; If resources are available, give the applicant an opportunity to complete an application form and, if needed, assist the applicant in completing the form; and Give the applicant written notice of the right to and method for obtaining a fair hearing or grievance procedure. If the Department provides an application form, the provider or LAA shall use the application form prepared by the Department or a form which includes, at a minimum, the same information as the Department's form. The provider or LAA shall assess the application and determine eligibility. If the applicant is eligible, the provider or LAA shall explain to the applicant the: Amount and types of services to be provided; Location where the service is provided; Rules or conditions of the program where the service is provided; and Right to and method for obtaining a fair hearing or grievance procedure.