<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".07" citation="COMAR 07.01.18.07" title_num="07" subtitle_num="01" chapter_num="18" heading="Appeal and Grievance Rights, and Nondiscrimination.">
  <paragraph num="A.">
    <text>Appeal From LAA Decision.</text>
    <paragraph num="(1)">
      <text>If the LAA is also the provider, the LAA shall give written notification of the right to and the procedures for requesting and obtaining an administrative hearing to each applicant or recipient of the Program services:</text>
      <paragraph num="(a)">
        <text>At the time of application; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Whenever the LAA notifies an applicant or recipient of any action which might deny, suspend, reduce, or terminate service.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>The procedures for an administrative hearing are set forth in COMAR 07.01.04.</text>
    </paragraph>
    <paragraph num="(3)">
      <text>An applicant or recipient of services is not entitled to Program services while an appeal is pending.</text>
    </paragraph>
    <paragraph num="(4)">
      <text>The LAA shall forward to the Department a summary of each decision rendered, including findings of fact for each administrative hearing.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>Grievance Procedure.</text>
    <paragraph num="(1)">
      <text>If the provider is a private, nonprofit agency, a for-profit agency, or an entity of local government which is not the LAA, the provider shall give written notification of the right to file a grievance and a procedure by which the grievance may be heard to each applicant or recipient of the Program services:</text>
      <paragraph num="(a)">
        <text>At the time of application; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Whenever the provider notifies an applicant or recipient of any action which might deny, suspend, reduce, or terminate service.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>The grievance procedure includes:</text>
      <paragraph num="(a)">
        <text>A notice of the grievance rights and the steps to take to initiate the grievance process;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>An opportunity to be heard; and</text>
      </paragraph>
      <paragraph num="(c)">
        <text>A written decision by the local program director or designee that:</text>
        <paragraph num="(i)">
          <text>Affirms or reverses the provider's action, and</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Includes the basis for the decision.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>The provider shall forward to the Department and to the LAA a summary of each decision rendered, including findings of fact concerning each grievance heard.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>Discrimination. The provider is required to observe the antidiscrimination policy in COMAR 07.01.03.</text>
  </paragraph>
</regulation>