An applicant may apply in person directly to the service provider or other designated agency, and shall complete the application form required by the service provider or other designated agency. The service provider or other designated agency shall: Explain to the applicant the services available; If resources are available, give the applicant an opportunity to complete an application form; and Give written notice of the right to and method for obtaining a fair hearing or grievance procedure. If the Department provides an application form, the service provider or other designated agency shall use the application form prepared by the Department or a form which includes, at a minimum, the same information as the Department's form. The service provider or other designated agency shall assess the application and determine eligibility. If the applicant is eligible, the service provider or other designated agency shall explain: The amount and types of services to be provided; The location where the service is provided; Any rules or conditions of the program where the service is provided; and The right to and method for obtaining a fair hearing or grievance procedure.