<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".10" citation="COMAR 07.02.15.10" title_num="07" subtitle_num="02" chapter_num="15" heading="Waiting Lists and Ranking.">
  <paragraph num="A.">
    <text>Client Waitlist without an Assessment. The local department shall establish and enforce a procedure for governing a written waiting list for customers requesting services, if due to a lack of staff the local department is unable to assess the client’s need and eligibility for services at the time of referral.</text>
  </paragraph>
  <paragraph num="B.">
    <text>Client Waitlist with an Assessment.</text>
    <paragraph num="(1)">
      <text>The local department shall establish and enforce a procedure governing a written waiting list for adults, assessed and determined eligible for services, if the local department is unable to provide SSTA based on available resources or staffing or both.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>SSTA case management services staff shall be provided to applicants in accordance with the local department criteria.</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Eligible adults shall be ranked in accordance with the local department’s established criteria which shall take into account the adult’s vulnerability, level of risk, needs and available resources.</text>
    </paragraph>
    <paragraph num="(4)">
      <text>The local department shall update the client’s ranking on the waitlist as necessary, based on reported changes in the customer’s status but not less frequently than every 6 months.</text>
    </paragraph>
  </paragraph>
</regulation>