Notice of Pending Status. The local department shall send a notice of pending status to the applicant if the: Application is not complete; or Local department does not make a decision on eligibility within 30 days after filing. If the local department caused the delay, the notice shall include the: Reason for the delay; and Any action that the individual or the local department must take. If the individual does not complete the application process before the end of the 30-day period, the notice shall include: The action the individual is required to take; and A warning that the local department shall deny the application if it is not completed within 60 days of its filing date. If the local department failed to schedule the first interview within 30 days of the filing date, the notice shall include: The date of the appointment; A list of any verification needed; and A warning that, if the application is incomplete at the end of the 60-day period after the filing date because of any failure of the applicant, the local department shall deny the application. Delay Caused by the Local Department. If the local department caused a delay in the application process, the local department shall continue to process the application. Local department caused delays include, but are not limited to, the local department's failure to: Offer or provide assistance to the applicant to complete the application form; Notify the applicant with a statement of required verification or to allow the applicant 10 days after the local department's request for verification; Explore and attempt to resolve with the applicant unclear or incomplete information; or Notify the applicant that the local department could reschedule a missed interview. Delay Caused by the Applicant. If the application is completed after the 30th day and before the 60th day due to a delay caused by the applicant, the benefit calculation is from the date the individual takes the required action. Applicant caused delays include, but are not limited to, the individual's failure to: Cooperate with the local department in resolving unclear or incomplete information provided at the interview; Provide missing verification; or Reschedule a missed appointment.