The purpose of the Critical Medical Needs Program is to: Reduce the barriers to the energy assistance application process for critical medically vulnerable individuals and their households in obtaining State and federal financial assistance for their electric, gas, or other energy source bills; Make referrals, as necessary, to other agencies and organizations when additional resources are necessary for the continuation or restoration of energy service; and Make referrals to the Department of Housing and Community Development for energy efficiency programs, and heating and cooling system repair or replacement programs.