A wildlife damage control operator shall maintain records at the operator's normal place of business, including the following information for each wildlife complaint to which the operator responds: The date of the complaint; The name and address of the complainant; The number and species of wildlife involved; The type of damage caused by the wildlife; and The method of disposition. A copy of all records shall be kept for 3 years and be available for inspection by the Service. An annual report shall be filed with the permit renewal application or by December 31 of each year covering the preceding October to September period. The report shall be on a form provided by the Service or in a format providing the same information, and include the following: Permittee name; Permit number; Period covered; Number of complaints; and Number of wildlife handled and their disposition by: Species or species group; and County. A permittee authorized to provide wildlife damage control services for bats shall submit a separate annual report on bat colony exclusion. The report shall include for each activity the: Date; Street address, including city and zip code; Species; Estimate of colony size; and Work performed. Failure to file the annual reports will prevent renewal of the permit. The wildlife damage control operator shall mail the report to: Permits Coordinator, Wildlife and Heritage Service, 580 Taylor Ave., E-1, Annapolis, Maryland 21401.